AKHTAR GULTAJ KHAN

• Coordinated shift workflow to support scheduled staff and correctly allocate resources.
• Co-coordinating all the services that attend an aircraft to prepare for its next flight, e.g. caterers, fuellers, cleaners, baggage/cargo loading as required.
• Document all key stage timings during the departure process,
• Ensure the correct flight file/AAA paperwork is filed in a format for auditing by both CAA, and all airlines as required.
• Liaison with Airline Flight Deck and Crews, Passenger Services staff and other airlines as required Airport
• Kept flights running to schedule for smooth and reliable operations.

• Supervising GHA team for smooth passenger handling at check-in and boarding gate.

• Developing and maintaining excellent working relationships with employees in all business levels.

• Received and resolved customer complaints escalated by staff.
• Briefed and motivated staff to deliver daily operational requirements.
• Co-ordinate with local agency like Qatar emigration, Qatar Customs, MOI Qatar for smooth operation.
• Co-ordinate with Civil Aviation, Qatar, Occ, QAS, AOCC, HIA.
• Last but not in the list looking after all ramp activities for safe Turn Around.

• Loaded and unloaded cargo, luggage and freight quickly to meet aircraft turnaround targets.
• Reported equipment malfunctions to supervisors for immediate attention, avoiding delays.
• Lifted oversized and heavy luggage safely to maintain condition and reduce risk.
• Plan the position of luggage and cargo in the aircraft's holds (Loading Instructions Report).
• Loading and unloading of BOTH WIDE BODY AND NERROW BODY AIRCRAFT.
• Loading and unloading of B777F,B747F (Both main deck and hold).