Akintola Opeyemi
Summary
Friendly and enthusiastic Waiter adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Waiter
vox cinema
Abu Dhabi
03.2024 - 02.2025
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Delivered excellent customer service through friendly and polite interaction.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Liaised with kitchen staff for prompt order delivery to customers.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
Waitress assistant
Bianky Beach Camp
Ajman
03.2021 - 12.2023
- Helped seat guests upon arrival, leading to a welcoming atmosphere.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Collaborated with team to provide efficient service during peak hours.
- Contributed to restaurant ambiance by thoroughly cleaning all areas before opening hours.
- Alleviated workload of wait staff through diligent assistance.
- Ensured customer satisfaction by addressing queries and complaints promptly.
Education
Master of Business Administration -
Lagos Polytechnic Ikorodu
Skills
- Restaurant software utilisation
- Stock inventory control
- Alcoholic beverage serving laws
- Serving techniques
- Reservation software navigation
- Meal recommendation
- Friendly disposition
- Sales persuasion
- Silver service experience
- Patient and calm nature
- Dining etiquette knowledge
- Bill calculation
- Customer Service
- Payment Processing
- High-volume dining
- Table clearing
Certification
basic food hygiene certification
occupational health certification
Timeline
Waiter
vox cinema
03.2024 - 02.2025
Waitress assistant
Bianky Beach Camp
03.2021 - 12.2023
Master of Business Administration -
Lagos Polytechnic Ikorodu
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