Alaa Elnoury
RAK
Overview
12
12
years of professional experience
Work History
HR Manager - SHRM
Spatial Composite Solutions FZ LLC
RAK
01.2023 - 07.2026
- Directed the full employee lifecycle, including workforce planning, recruitment, talent acquisition, onboarding, performance management, employee engagement, and offboarding.
- Led end-to-end recruitment activities, partnering with department heads to attract and retain high-performing talent for local and international operations.
- Acted as a strategic HR business partner to senior management, providing guidance on organizational development, employee relations, conflict resolution, and change management initiatives.
- Developed and implemented HR strategies, policies, and procedures aligned with business objectives while fostering a positive, inclusive, and high-performance workplace culture.
- Designed and managed competitive compensation, benefits, and reward programmes to ensure market competitiveness and employee retention.
- Oversaw payroll administration, ensuring accuracy, confidentiality, and compliance with UAE Labour Law and company policies.
- Managed all government relations and HR compliance processes, including UAE employment visas, work permits, Emirates ID applications, renewals, cancellations, labour contracts, and regulatory requirements.
- Coordinated international employee mobilization for overseas project installations, including visa processing, travel arrangements, accommodation, work permits, insurance, and assignment logistics.
- Ensured compliance with host-country employment regulations and coordinated with project managers to support international workforce deployment.
- Identified organizational skill gaps and implemented learning and development programmes to strengthen technical, leadership, and professional competencies.
- Established performance management frameworks, succession planning initiatives, and employee development programmes to support long-term business growth.
- Led employee engagement, welfare, and retention initiatives, promoting a collaborative and productive work environment.
- Developed and monitored HR budgets, controlling recruitment costs, government fees, travel expenses, and employee-related expenditures.
- Prepared executive HR reports for the Managing Director and Finance Department, including workforce analytics, recruitment metrics, payroll summaries, HR budgets, visa expenses, and costs incurred through the RAKEZ Portal and recruitment platforms.
- Ensured compliance with occupational health and safety standards, employee welfare policies, and company risk management procedures across UAE and international project locations.
- Collaborated with executive leadership to support organizational restructuring, business expansion, and strategic workforce planning across multiple projects and locations.
COORDINATOR (FREELANCE)
RAK Tourism Development Authority – SOLICET EVENTS
RAK
05.2022 - 06.2022
- Coordinated between guests and hot air balloon crew onsite.
- Managed guest tickets and ensured all ticket holders signed indemnity waivers.
- Scanned tickets and assisted with guest inquiries.
- Reported daily to the Operations Manager.
- Supported the RAKTOPIA – Music & Wellness Festival with event coordination.
SCHOOLS OPERATIONS – SUPERVISOR
EXPO 2020 – BARKER LANGHAM RECRUITMENT
09.2021 - 03.2022
- Served as a bilingual tour guide for students at the Mobility and Jubilee Districts across all cycles.
- rovided support for pavilions and assisted with visitor interaction and guidance.
- Promoted and guided Winter Camp activities and kids' tours.
- Guided visitors on the Expo Explorer Train Tour in the Mobility Zone.
- Maintained operational guides to ensure consistent execution of events.
- Ensured health and safety protocols were followed during tours.
- Evaluated operational performance and developed strategic improvement plans.
- Directed and guided internal teams to achieve optimal performance.
SALES ADMIN & CUSTOMAR CARE (TEMP CONTRACT)
YAS PROPERTIES
RAK
03.2021 - 08.2021
- Prepared tenancy, leasing, handover, and municipality contracts.
- Assisted in developing and implementing customer service strategies.
- Measured customer satisfaction and identified ways to improve services.
- Handled face-to-face customer inquiries and provided assistance.
- Maintained accurate records of customer interactions and correspondence.
- Managed customer complaints and resolved issues effectively.
- Prepared tenancy renewal letters for clients.
- Updated all details on the PropSpace system.
- Followed up with tenants regarding payment statuses.
- Coordinated between different departments to ensure smooth operations.
Executive Assistant & (HTC)
Union Cement Company (UCN)
RAK
06.2018 - 08.2020
- Served as the International Relations Officer, managing communication between Turkey, Norway, and India.
- Prepared weekly and monthly sales reports for Union Cement Norcem (UCN).
- Monitored and reported on Kiln & Raw Mill performance for Union Cement (UCC).
- Managed Plant Stoppage and Water Consumption reports for Union Cement (UCC).
- Prepared Profitability Reports for Union Cement Norcem (UCN).
- Set up conference calls, took messages, and documented meeting minutes.
- Checked and processed cheques.
- Managed timekeeping for the GM’s office.
Works Manager Executive Secretary
Union Cement Company
RAK
08.2017 - 05.2018
- Coordinated communication between technical departments.
- Reviewed and checked production reports.
- Managed filing and document organization.
- Prepared environmental letters and reports.
- Handled government correspondence and documentation.
- Managed financial documentation and records.
- Scheduled meetings and coordinated conferences.
- Developed and implemented office procedures and record-keeping systems.
- Answered phone calls and responded to inquiries via phone or email.
- Managed timekeeping for the technical department.
HR generalist
UNION CEMENT COMPANY
RAK
04.2015 - 07.2017
- Managed the full recruitment process, including pre-hiring, job descriptions, hiring, and post-hiring activities.
- Handled government and internal correspondence.
- Administered the UAE Employees' Pension Process.
- Managed the government license online process.
- Oversaw the cement donation process.
- Handled leave management and performance management processes.
- Managed transfer and promotion processes.
- Administered employee benefits and hired labor management.
- Updated employee information in the ERP system (new hires, benefits, transfers, promotions).
- Managed visa processes.
- Handled timekeeping, leave processes, and permissions for TAASC.
Teacher Assistant & Admission Officer
FACULTY OF ART EDUCATION, BENHA UINIVERSITY
RAK
07.2014 - 02.2015
- Taught courses in Art History, Sculpture, and Basic Artistic Design.
- Supervised the entrance exams for the College of Art Education.
- Managed the student admission process, ensuring compliance with university rules and regulations.
- Organized and clustered student data, ensuring a smooth and systematic registration process.
- Followed up with students at regular intervals to monitor progress.
Education
Bachelor of Art - SPECIFIC EDUCATION
Art Education
Egypt2014
Skills
- Knowledge of HR Metrics
- Employee Engagement
- Performance Management
- Policy Development
- Oracle Hospitality
- Payroll
- Recruitment and Talent Acquisition
- Employee Relations and Conflict Resolution
- Training and Development
- Compensation & Benefits Management
- Payroll Administration
- Workplace Health and Safety
- Government Relations and Visa Processing
- HR Strategy and Compliance
- Negotiation
- Human resources operations
Languages
Arabic
English
Custom
other
Timeline
HR Manager - SHRM
Spatial Composite Solutions FZ LLC
01.2023 - 07.2026
COORDINATOR (FREELANCE)
RAK Tourism Development Authority – SOLICET EVENTS
05.2022 - 06.2022
SCHOOLS OPERATIONS – SUPERVISOR
EXPO 2020 – BARKER LANGHAM RECRUITMENT
09.2021 - 03.2022
SALES ADMIN & CUSTOMAR CARE (TEMP CONTRACT)
YAS PROPERTIES
03.2021 - 08.2021
Executive Assistant & (HTC)
Union Cement Company (UCN)
06.2018 - 08.2020
Works Manager Executive Secretary
Union Cement Company
08.2017 - 05.2018
HR generalist
UNION CEMENT COMPANY
04.2015 - 07.2017
Teacher Assistant & Admission Officer
FACULTY OF ART EDUCATION, BENHA UINIVERSITY
07.2014 - 02.2015
Bachelor of Art - SPECIFIC EDUCATION
Art Education