Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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ALFRED YEBOAH

TRAVEL AGENT
DUBAI

Summary

Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
3
3
Certifications

Work History

Security Supervisor

Skill Force
Dubai
04.2021 - Current
  • Recorded incident reports with detailed accounts of occurrences.
  • Screened vendors and contractors before granting access to restricted areas within mall.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.



Travel Agent

Al Maya Travels
Dubai
02.2017 - 03.2021
  • Promoted dedicated customer service and support by promptly resolving customer complaints.
  • Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
  • Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
  • Collaborated with colleagues to create and promote special travel packages.
  • Updated and maintained customer databases to increase customer retention.
  • Helped senior managers make effective decisions based on current and accurate reporting.
  • Developed promotional materials for travel packages to market hot destinations.
  • Generated reports on travel trends and customer feedback to inform business goals.
  • Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
  • Followed up with customers to increase customer service with travel plans.

Education

Bachelor of Science - Social Sciences

University of Education
Ghana
06.2009 - 06.2013

Skills

    Overseas tours

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Certification

Diploma In Tourism and Hospitality Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Security Supervisor

Skill Force
04.2021 - Current

Travel Agent

Al Maya Travels
02.2017 - 03.2021

Bachelor of Science - Social Sciences

University of Education
06.2009 - 06.2013

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ALFRED YEBOAHTRAVEL AGENT