Ali Ahmad
Dubai
Summary
Results-driven and customer-focused sales professional with nearly 2 years of experience in cultivating strong relationships, driving sales, and spearheading business development initiatives. Proven expertise in developing strategic partnerships, nurturing top accounts, and maximizing profits. Accomplished records in campaign development and proficient in program management, consistently achieving success in optimizing strategies for superior market outcomes. Demonstrated success in collaborative cross-functional teamwork within high-pressure environments, showcasing the ability to adapt and thrive in dynamic situations. Possesses a dedicated approach to project planning and excels in managing multiple accounts simultaneously as well committed to empowering company sales goals and meeting overarching business objectives, with a strong track record of delivering optimal results within the organization.
Overview
3
3
years of professional experience
Work History
Sales Officer HORECA
BMTC Bahri & Mazroie Trading Co
03.2024 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about [Product or Service].
- Boosted sales performance by identifying and targeting high-potential leads.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Supervised, trained and mentored staff of [Number], resulting in consistent team achievement.
- Recommended and implemented strategic initiatives targeting new business to increase sales [Number]%.
Horeca Manager
Fablas Impex PVT
01.2023 - 12.2023
- Qualified prospects to determine future sales possibilities and improve conversion efforts/rates.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Generated new leads and opportunities to maximize revenue.
- Achieved and exceeded sales targets in line with client growth across all products and services.
- Devised and executed resource and budget management strategies to align with corporate objectives, ensuring optimal support for organizational goals.
- Proactively resolved customer concerns with professionalism, consistently achieving prompt and successful resolutions.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Sales Executive
Arabia Insurance
08.2022 - 12.2022
- Spearheaded lead generation initiatives, optimizing revenue streams through identification and pursuit of new business opportunities.
- Cultivated customer relationships by maintaining consistent communication throughout sales and pre-delivery phases, ensuring seamless and positive client experience.
- Developed and managed client contracts, skillfully negotiating terms that contributed to surpassing target revenue goals.
- Implemented thorough prospect qualification processes, enhancing sales conversion rates and identifying opportunities for future business growth.
- Expanded business horizons by strategically building targeted new client networks, thereby amplifying opportunities and bolstering potential revenue streams.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Intership
Kanha Shyam
04.2022 - 06.2022
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Managed teams by overseeing hiring, training and professional growth of employees.
- Consistently arrived at work on time and ready to start immediately.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Internship
Radisson Blu Hotel
03.2022 - 05.2022
- Fostered culture of professional conduct within small to medium-sized teams.
- Exceeded expectations and demonstrated potential for future success.
- Demonstrated critical time management and organisational skills to balance studies alongside paid work.
- Conducted research and analysis to support team with project preparation.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
Education
Bachelor of Hotel Management - Hospitality Management
Amity School Of Hospitality
03.2022
Skills
- Commercial improvement planning
- Opportunities identification and creation
- Conflict resolution
- SMART goal setting
- Integrative negotiation
- Sales Planning
- Sales Presentations
Languages
English
Advanced
Hindi
Advanced
Urdu
Advanced
Additional Information
Driving license
Timeline
Sales Officer HORECA
BMTC Bahri & Mazroie Trading Co
03.2024 - Current
Horeca Manager
Fablas Impex PVT
01.2023 - 12.2023
Sales Executive
Arabia Insurance
08.2022 - 12.2022
Intership
Kanha Shyam
04.2022 - 06.2022
Internship
Radisson Blu Hotel
03.2022 - 05.2022
Bachelor of Hotel Management - Hospitality Management
Amity School Of Hospitality
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