Ali Ibrahim
Riyadh
Summary
Accomplished Business Development Manager at Total POS, adept in client relationship building and strategic business planning. Leveraged team leadership and negotiation skills to significantly enhance client base and foster long-term partnerships. Proven track record in delivering customized solutions, driving sales leadership, and achieving exceptional business growth.
Overview
7
7
years of professional experience
Work History
Business Development Manager
Total POS
01.2023 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Software Development Manager
Orderhero Technologies
08.2023 - 05.2024
- Worked with developers to identify and remove software bugs.
- Discussed issues with team members to provide resolution and apply best practices.
- Inspected final products for application uptime, overall performance and ease of use.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
Software Engineer
Maz Payment
08.2022 - 08.2023
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Refactored legacy codebases for improved maintainability, paving the way for easier future updates.
Product Manager
Counter POS
04.2021 - 08.2022
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Analyzed metrics to measure product performance.
Software Engineer
Total Touch POS Software
12.2020 - 01.2021
- Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
- Analyzed proposed technical solutions based on customer requirements.
- Developed scalable and maintainable code, ensuring long-term stability of the software.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Business Owner
ParadoxPos
12.2017 - 08.2020
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Education
Bachelor of Science - Software Engineering
Sudan University of Science And Technology
Khartoum09.2020
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Business Development
- Relationship building and management
- Client Relationship Building
- New Business Development
- Sales Leadership
- Relationship Development
- Vendor Management
- Product Demonstrations
- Project Management
- Performance Evaluations
- Quality Control
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Software Development Manager
Orderhero Technologies
08.2023 - 05.2024
Business Development Manager
Total POS
01.2023 - Current
Software Engineer
Maz Payment
08.2022 - 08.2023
Product Manager
Counter POS
04.2021 - 08.2022
Software Engineer
Total Touch POS Software
12.2020 - 01.2021
Business Owner
ParadoxPos
12.2017 - 08.2020
Bachelor of Science - Software Engineering
Sudan University of Science And Technology
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