PROFFESSIONAL SUMMARY Dedicated personnel with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.
Overview
11
11
years of professional experience
Work History
Security System Operator
Concordia Dmcc- Jumeirah lake Towers
Dubai, United Arab Emirates
02.2023 - Current
Conducting camera patrolling and surveillance to support ground team in insuring community safety.
Coordinating with law enforcement officers to facilitate investigation for incidents requiring additional information
preparing daily occurrence/incidents reports in an organized manner.
Monitoring Traffic flow all over Jumeirah Lakes Towers village
Carrying out control command Centre functional checks on a daily basis.
operating parking barriers and lifts intercoms in assistance to the community in case of emergencies.
Security Head Guard
Concordia DMCC
Dubai, UAE
02.2020 - 02.2023
ensuring safety of people, property and premises through effective deployments of guards.
Maintaining secure access control for both tenants and visitors to the building by confirming their entry register into the building systems
Resolving visitors and tenants complaints in a professional manner
Assist visitors and tenants during emergency
Maintaining secure access control for both tenants and visitors to the building by confirming their entry register into the building systems
Maintaining daily records by gathering information and maintain confidentiality
Preparing daily, weekly, monthly reports and rosters for respective location.
Documents controller
Asia Plastics LLC
Sharjah, UAE
01.2018 - 01.2020
Updated and maintained document management systems and physical files by initiating clean-up campaigns to remove redundant data
· Manned scanning and copying machines to convert physical documents into digital copies for storage in document management systems.
· Answered inbound telephone calls promptly, directing clients and general queries to relevant teams.
· Resolved inquiries and issues with customers in a professional manner.
· Communicate with customers to assess and satisfy their needs, and meet or exceed their expectations.
Prepared quotations, invoices and technical data as requested by clients.
Ground handling agent
DAS Handling Entebbe Intl Airport
Kampala, Uganda
04.2013 - 08.2015
Collaborated with airport teams to maintain smooth, timely ground operations.
Loaded aircraft service freight safely and securely to maintain good condition.
Delivered passenger luggage to reclaim departments within target timeframes.
Worked flexibly to meet changing shift patterns according to airport schedules.
Traced delayed or lost shipments to establish next course of action.
Achieved specified luggage turnaround times to limit delays and maintain schedule efficiency
Education
Security System Operator License - Security
Aman Security Training Center
UAE
09.2023 -
Security Cadre - Security
Security Regulatory Agency
UAE
10.2019 -
Certificates in Ground Handling Agent (GHA) with Kenyairways - undefined
2014
Advance Certificate of Education - undefined
National
2009
Skills
KEY COMPETENCIES AND SKILLS
Analysis and decision-making
Quality assurance and safety
Interpersonal-relations with clients and customer service
Knowledge in Microsoft excel, Microsoft word and outlook
Fluency and audibility in English
Good communication and interpersonal skills
Excellent written and verbal communication skills
Experience of working shifts, early mornings, afternoons, weekends and nights
Ability to stay calm under pressure
Able to react quickly and effectively when dealing with challenging situations and emergencies
Additional Information
LOCATION :
Security System Operator
Languages
English
Advanced
Timeline
Security System Operator License - Security
Aman Security Training Center
09.2023 -
Security System Operator
Concordia Dmcc- Jumeirah lake Towers
02.2023 - Current
Security Head Guard
Concordia DMCC
02.2020 - 02.2023
Security Cadre - Security
Security Regulatory Agency
10.2019 -
Documents controller
Asia Plastics LLC
01.2018 - 01.2020
Ground handling agent
DAS Handling Entebbe Intl Airport
04.2013 - 08.2015
Certificates in Ground Handling Agent (GHA) with Kenyairways - undefined
Advance Certificate of Education - undefined
National
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