Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Custom
Timeline
Generic
ALKA BALI

ALKA BALI

Ludhiana

Summary

Salon Operations Manager with over 9 years of experience managing high-end salons, delivering exceptional customer service, overseeing day-to-day operations, and leading teams of stylists and beauty professionals. Proven expertise in staff management, training, marketing, and customer satisfaction. Passionate about beauty and wellness, consistently delivering excellence.

Overview

11
11
years of professional experience

Work History

Salon Operation Manager

HAP Looks
Chandigarh
10.2022 - 04.2025
  • Oversee all salon operations, including staff supervision, inventory management, and customer service
  • Handle hiring, training, and team performance
  • Consult with clients and ensure high service standards
  • Promote salon services through social media and local campaigns
  • Manage inventory and ensure compliance with health and safety regulations
  • Address complaints professionally to ensure client satisfaction
  • Perform various hair, skin, and nail services

Salon Operation Manager

HairStop Salon
Mumbai
08.2016 - 02.2021
  • Solely responsible for managing full salon operations, including services, hiring, training, accounting, marketing, and customer loyalty
  • Led a high-performing team, maintained service quality, and optimized daily operations
  • Styled Bollywood actress Tara Sutaria – Marjaavaan Promotions
  • Styled Bollywood director Mohit Suri – Nach Baliye Show
  • Styled comedian Bharti Singh – The Kapil Sharma Show

Styled actress Moni Roy (Babita Ji) – Calendar Shoot

Assistant Salon Manager

HAP Looks
Chandigarh
08.2014 - 08.2016
  • Supervised daily operations and managed stock and inventory
  • Scheduled staff shifts and handled customer feedback and queries
  • Trained new hires in makeup, hairstyling, and client service
  • Promoted salon services on social media
  • Supported team members during peak hours

Education

Complete Makeup & Hair - Basic to Advanced Course

Makeup Studio

Bachelor of Arts - First Division

Punjab University

Secondary Education - Science - First Division

Punjab School Education Board

Skills

  • Hair Color Techniques
  • Keratin & Permanent Straightening
  • Threading
  • Waxing
  • Facials
  • Certified Makeup Artist
  • Manicure
  • Pedicure
  • People Management
  • Training
  • Client Relationship Handling
  • Inventory Management
  • Operations Management
  • Local Marketing
  • Promotions
  • Conflict Resolution
  • Problem Solving

Languages

English
Hindi
Punjabi

Personal Information

  • Father's Name: Mr. Jasvir Kumar
  • Date of birth: 01/12/92
  • Gender: Female
  • Nationality: Indian
  • Marital status: Single

Custom

  • Traveling
  • Listening to music

Timeline

Salon Operation Manager

HAP Looks
10.2022 - 04.2025

Salon Operation Manager

HairStop Salon
08.2016 - 02.2021

Assistant Salon Manager

HAP Looks
08.2014 - 08.2016

Bachelor of Arts - First Division

Punjab University

Secondary Education - Science - First Division

Punjab School Education Board

Complete Makeup & Hair - Basic to Advanced Course

Makeup Studio
ALKA BALI