ALKESH MOHAN V
Dubai,UAE
Summary
A highly skilled professional with expertise in technical pre-sales support and client coordination, specialising in ELV and AV systems. Demonstrates proficiency in video wall integration, audio DSPs, and IP-based networking solutions. Adept at equipment selection, BOQ preparation, and schematic drawing interpretation using tools like Microsoft Office and Draw IO. Strong communication skills facilitate effective collaboration with clients, consultants, vendors, and installation teams. Committed to continuous learning and upskilling in CCTV and ELV systems to enhance solution design capabilities.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Technical sales engineer
Fatahill MEA
Dubai, UAE
03.2025 - Current
- Worked closely with ELV consultants and system integrators to propose suitable AV and ELV product solutions (CCTV, public address, video wall, structured cabling, PDUs, switches).
- Assisted in designing system layouts for meeting rooms, control rooms, and hospitality projects, integrating AV equipment with ELV infrastructure.
- Provided pre-sales technical support including product selection, system compatibility, and technical documentation.
- Prepared BOQs, system schematics, and basic drawings based on client and project requirements.
- Conducted product demos and presentations for CCTV, access control, network switches, and AV systems to MEP/ELV contractors and consultants.
- Collaborated with installation teams and supported site-level commissioning queries for AV equipment, aligning with ELV design specs.
- Developed understanding of ELV systems including CCTV, access control, audio systems, and structured cabling during solution sales and design discussions.
- Engaged in client coordination, project meetings, and technical clarifications with IT/ELV teams and contractors.
- Tracked project pipelines using CRM tools and participated in technical training from manufacturers on ELV-aligned AV products.
SERVICE AND CALIBRATION ENGINEER
HEMETEK TECHNO PRIVATE LIMITED
Bangalore, India
07.2023 - 01.2025
- Coordinated with cross-functional teams to support integration of calibrated equipment into production lines, ensuring seamless operations.
- Expedited issue resolution through effective communication with team members, supervisors, and customers regarding instrument conditions and needs.
- Consistently met tight deadlines by efficiently prioritizing tasks and working diligently to complete assignments in a timely manner.
- Reduced equipment downtime by proactively identifying and addressing calibration issues before they escalated.
- Fostered strong relationships with equipment vendors, facilitating quick resolution of technical challenges encountered during calibration.
- Contributed to product development by gathering valuable feedback from customers on desired features and improvements.
- Travelled to client sites, offered superior customer service and technical support.
- Participated in safety audits, ensured strict compliance with company policies.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Education
Bachelors - Electrical and Electronics Engineering
Vidya Academy of Science And Technology
08.2018 - 07.2022
Skills
- ELV systems knowledge
- AV systems integration
- Networking expertise
- Power distribution solutions
- Equipment selection and BOQ
- Schematic drawing interpretation
- Microsoft Office proficiency
- Draw IO for schematics
- CRM tools management
- Remote product demonstrations
- Technical pre-sales support
- Client coordination
- Site requirement analysis
- Basic testing and commissioning
- Verbal and written communication
Certification
Quality Assurance/Control Instrumentation Trainee
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Tamil
Fluent
Timeline
Technical sales engineer
Fatahill MEA
03.2025 - Current
SERVICE AND CALIBRATION ENGINEER
HEMETEK TECHNO PRIVATE LIMITED
07.2023 - 01.2025
Bachelors - Electrical and Electronics Engineering
Vidya Academy of Science And Technology
08.2018 - 07.2022
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