Dedicated barista with expertise in specialty drink creation and latte art. Proven ability to enhance customer satisfaction through exceptional service and effective team collaboration.
Overview
5
5
years of professional experience
Work History
Senior Barista
Cartel Coffee Roasters
Dubai, United Arab Emirates
04.2024 - Current
Provided excellent customer service by promptly taking and delivering orders.
Supervised daily operations, ensuring high-quality coffee preparation and customer service.
Managed inventory levels, coordinating with suppliers to maintain stock of premium coffee beans.
Conducted regular quality control checks to ensure consistency in beverage presentation and taste.
Created seasonal drink menus, incorporating customer feedback and market trends into offerings.
Junior Barista
Trio Cafe
Dubai, United Arab Emirates
02.2023 - 02.2024
Prepared high-quality espresso beverages following standardized recipes and customer preferences.
Operated espresso machines, grinders, and brewing equipment to ensure optimal performance.
Maintained cleanliness and organization of workstations, adhering to health and safety standards.
Assisted customers with menu selections, providing knowledgeable recommendations on beverages and pastries.
Waitress
Miss J Cakery
Abu Dhabi, United Arab Emirates
01.2021 - 02.2023
Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction and retention.
Managed multiple tables efficiently while maintaining high standards of food presentation and cleanliness.
Collaborated with kitchen staff to ensure timely delivery of orders and address any special requests from customers.
Trained new team members on service protocols, fostering a cohesive work environment and improved performance.