Amaniya Noor

Hazaribagh

Summary

Driven finance and banking professional effective at maximizing customer service opportunities while exceeding individual performance goals. Community reputation for industry knowledge and high levels of integrity in Credit card processing.

Overview

year of professional experience

Work History

Sales Executive

Pact Employment Services

11.2024 - Current

Reviewed and verified vendor completeness and compliance to rectify billing disputes and fraud cases.
Fielded incoming customer calls to deliver high-quality solutions.
Implemented strategies to reduce risk of credit card fraud and identity theft.
Leveraged deep knowledge and understanding of banking industry to handle customer inquiries with increasing complexity.
Assisted customers with questions and inquiries to provide information regarding credit card accounts.
Coordinated with other departments to verify timely and accurate processing of credit card applications and payments.

Education

Bachelor's - Commerce

VBU UNIVERSITY

01.2024

12th - undefined

DPS

01.2021

Skills

Ms Word
Ms Excel
Slide presentation
Fraud investigation

Client relationship building
Time management abilities
Sales reporting
Cross-selling

Languages

English

Hindi

Timeline