Amiel Oliva
MBA,BSN,RN,EMT
Abu Dhabi,Abu Dhabi
Summary
I am a hard-working, conscientious, and dedicated team player with extensive knowledge of managing teams. I have developed a track record for delivering targets set by my superiors. I can be relied upon to excel in any role given and deliver exceptional problem-solving and decision-making processes. I am eager to contribute to team success by managing multiple priorities with a positive attitude, attention to detail, and excellent organizational skills. I am willing to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
10
10
Certifications
Work History
Emergency Medical Technician
EMT B CIVIL DEFENSE ACADEMY, National Ambulance LLC
Abu Dhabi
07.2020 - Current
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once
- Controlled wounds and injuries en route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care
- Kept up with continuing education requirements to maintain certification
- Communicated with dispatchers or treatment center personnel to provide information about the situation, to arrange reception of victims, or to receive instructions for further treatment
- Cleaned and replenished vehicles daily to maintain readiness for emergency medical response
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals
- Carried out day-to-day duties accurately and efficiently.
- Proved successful working within tight deadlines and a fast-paced atmosphere
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting - Used critical thinking to break down problems, evaluate solutions and make decisions.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
Administered treatments in medical and trauma situations with accuracy, safety, and speed. - Evaluated injured or ill persons to determine the nature and extent of concerns.
Stabilized severe and critical patients for transport to medical facilities with advanced care teams. - Implemented emergency airway management and heart monitoring at scenes and during transport.
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes.
Critical Care Transport EMT
Cleveland Clinic Abu Dhabi
Abu Dhabi
10.2016 - 06.2020
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Developed team communications and information for meetings.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with team members to achieve target results.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Carried out day-to-day duties accurately and efficiently.
- Improved operations through consistent hard work and dedication.
- Operated critical care equipment to keep patients stable and promote recovery.
- Administered medications to treat patients' symptoms and address underlying disease progression.
- Completed diagnostic tests and patient assessments to evaluate treatment progress.
- Worked with intubated and ventilated patients, monitoring and reporting on conditions to maintain stats within optimal levels.
- Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions.
- Documented work in hospital system and updated patients' charts with orders and observations.
- Delivered top-notch care exceeding department, hospital and Joint Commission standards.
- Assisted patients to maintain current understanding of conditions and presentations.
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies.
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
- Guided and educated patients and caregivers on diagnoses, disease management, preventive measures, medication use and self-care to foster consistency in care administration.
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Evaluated patient histories, complaints and current symptoms.
EMT
Abu Dhabi Emergency Public Safety
Abu Dhabi
01.2013 - 09.2016
- Operated critical care equipment to keep patients stable and promote recovery
- Administered medications to treat patients' symptoms and address underlying disease progression
- Responded rapidly to critical codes to coordinate stabilization treatments and restore vital functions
- Assisted patients to maintain current understanding of conditions and presentations
- Delivered top-notch care exceeding department, hospital and Joint Commission standards
- Managed needs of chronically ill and acute patients with well-coordinated treatment strategies
- Evaluated patient histories, complaints and current symptoms
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements
- Coordinated with healthcare staff from various disciplines to devise, carry out and manage personalized care plans to benefit patient health and recovery
- Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment
- Prioritized medical procedures based on severity of concern and available resources
- Kept up with continuing education requirements to maintain certification
- Cleaned and replenished vehicle daily to maintain readiness for emergency medical response
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams
- Communicated clearly and openly with dispatch to receive new orders and convey important updates about scenes
- Evaluated injured or ill persons to determine nature and extent of concerns
- Followed decontamination and mandatory reporting procedures when dealing with infectious individuals
- Improved operations through consistent hard work and dedication
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Used coordination and planning skills to achieve results according to schedule
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Identified issues, analyzed information and provided solutions to problems
- Due to established collaboration with EPS colleagues and Dispatch Center
- Improved operations through consistent hard work and dedication
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Facilitated preparation and training for mass-casualty occurrences to minimize loss of life and maximize patient recovery.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Implemented emergency airway management and heart monitoring at scenes and during transport.
- Conveyed information about conditions and field treatments given to medical facility staff.
- Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
- Prioritized medical procedures based on severity of concern and available resources.
Program Director
EMR Healthcare And Safety Institute
Quezon CIty
05.2012 - 12.2016
- Improved success of program by making proactive adjustments to operations.
- Developed Prehospital program from ground up, laying out framework and defining roles.
- Provided ongoing direction and leadership for program operations.
- Interacted with customers and clients to identify business needs and requirements.
- Addressed and resolved technical, financial and operational concerns by working with team members and directors.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Identified costs involved for Trainings and operation tasks to keep in line with departmental budget.
- Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
- Resolved client issues quickly, increasing customer retention rate 15%.
- Pitched and built new programming strategies and one-off feature shows to boost audience interests and diversify offerings.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Identified risks and developed mitigation plans.
- Monitored programming schedules, conformance to guidelines and quality.
- Developed new program and feature ideas for station.
- Improved program offerings based on changing trends, audience feedback and directives from station owners.
- Developed and recommended policies and procedures for evaluating programs.
- Developed proposals and operational plans within assigned area.
- Facilitated programming by coordinating resources and deliverables between departments.
Education
MBA - Healthcare Management
Universidad Catolica De Murcia
Spain 11.2019 - 02.2022
Postgraduate Extended Diploma - Healthcare Management
Cambridge International
UK 11.2019 - 06.2021
Bachelor of Science - Nursing
Ago Medical Education Center
Naga City, Camarines Sur 09.2005 - 03.2008
Skills
Patient Managementundefined
Accomplishments
- Involved in developing a course for on-boarding EMTs in accordance with the HAAD/DOH
- Team leaders for the following events: F1, Dessert Challenge, MCI Drills, and Others
- J & B Learning book reviewer and contributor for PHTLS 8th Edition, GEMS 2nd Edition, and Community Paramedicine 1st Edition
- Involved in the policy making and internal audit for the Integrated Management System ISO 9001, 14001, and 45001
- Played an integral part in forming a strong team for EMTs and bridging the gap with management
- Supervised number of operational staffs and accomplished different events in Abu Dhabi.
- Developed Instructor course for Emergency Medical Technician their competency and skills levels EMR HSI
- Accomplished and maintained the certification level of the training facilities for EMR HSI under ASHI, ECSI and ILO courses for PreHospital Emergency Care Courses.
- Accomplished several operational guidelines and policies for ambulance services.
Certification
EMT-B DOH
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Emergency Medical Technician
EMT B CIVIL DEFENSE ACADEMY, National Ambulance LLC
07.2020 - Current
MBA - Healthcare Management
Universidad Catolica De Murcia
11.2019 - 02.2022
Postgraduate Extended Diploma - Healthcare Management
Cambridge International
11.2019 - 06.2021
Critical Care Transport EMT
Cleveland Clinic Abu Dhabi
10.2016 - 06.2020
EMT
Abu Dhabi Emergency Public Safety
01.2013 - 09.2016
Program Director
EMR Healthcare And Safety Institute
05.2012 - 12.2016
Bachelor of Science - Nursing
Ago Medical Education Center
09.2005 - 03.2008
EMT-B DOH
EMT-I AREMT SEAPHECC
CPHQ
NAEMT INSTRUCTORAMLS
NAEMT INSRUCTOR GEMS
PHILIPPINE REGSTERED NURSE
PHTLS
EV0S
ACLS AND BLS HCP
ALL HAZARD AND BASIC DISASTER MANAGEMENT
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