Ammar Alnajjar
dubai ,United Arab Emirates
Summary
Dynamic sales professional with a strong background in sales prospecting, motivation, and strategic support. Adept at delivering compelling customer sales presentations and driving sales orientation. Proven ability to qualify leads effectively and achieve notable sales targets. Seeking to leverage skills in a challenging role to contribute to organisational growth.
Diligent and proactive individual with knack for problem-solving and streamlining processes, bringing strong analytical and communication skills to table. Proven ability to manage projects and optimise operations through strategic planning and collaboration. Committed to driving operational excellence and achieving impactful results sales and operation role.
Overview
9
9
years of professional experience
1
1
Certification
Work history
operation officer
sharlah taxi llc
sharjah , uae
01.2020 - Current
- Managed project timelines like new branding and double shift , achieved timely completion.
- Worked with large volumes of data, completed accurate calculations, and presented results in required formats.
- Collaborated closely with management on strategic planning and execution of projects.
- Oversaw daily operations for smoother workflow lke daily and monthly reports .
call center agent
vox ciemas
dubai , uae
07.2017 - 02.2018
- Ensured maximum efficiency by adhering to call centre schedules and targets strictly.
- Utilised multi-line telephone systems for efficient call handling.
- Handled sensitive personal data responsibly whilst maintaining confidentiality.
- Enhanced customer satisfaction by promptly addressing and resolving complaints.
Customer service representative
mena business services
dubai , uae
01.2017 - 12.2017
- Facilitated customer loyalty programmes to enhance customer retention.
- Streamlined processes through efficient record keeping.
- Ensured smooth running of operations with timely preparation of reports.
- Maintained up-to-date knowledge, resulting in effective product promotion.
Education
High School -
national charity school
uae Bachelor of Business Administration - marketing
city university ajman
uae 01.2021 -
Skills
- Sales prospecting
- Sales motivation
- Strategic sales support
- Customer sales presentations
- Sales orientation
- Sales qualification
Languages
English
Advanced
Arabic
Native
Certification
Certificate in the Fundamentals of Innovation and Creative Thinking
Certificate how to desgin facebook / instagram stories using canva
Certificate in google ads for biginners
Timeline
Bachelor of Business Administration - marketing
city university ajman
01.2021 -
operation officer
sharlah taxi llc
01.2020 - Current
call center agent
vox ciemas
07.2017 - 02.2018
Customer service representative
mena business services
01.2017 - 12.2017
High School -
national charity school