Andzhur Gavirov
Dubai
Summary
Senior Client Advisor with 11+ years of luxury retail experience at Gucci. Expertise in clienteling, luxury sales, after-sales service, and operational management. Strong product knowledge across leather goods, watches, and jewelry. Fluent in English, Russian and Chinese, dedicated to delivering exceptional customer experiences and driving business results.
Overview
12
12
years of professional experience
Work History
Senior Client Advisor
GUCCI
Dubai, UAE
05.2023 - Current
- Dubai Mall Level Shoes department store
- Acts as a Gucci Ambassador, supporting the Store Director and Team Manager in driving sales, overseeing daily store operations.
- Exhibits deep product knowledge of all categories, including watches and jewellery.
- Supports onboarding and facilitating training for new joiners in alignment with brand standards.
- Russain and Chinese spaeker
- Respond for after sales, manage repair orders, warranty claims, and communicate with suppliers. Report to Regional Product Care coordinator.
- Handle POS tasks, client returns/exchanges/deposits, and general operations. Prepare Gucci Xstore monthly report and send it to the office accountant.
- Supporting the annual stock count, ensuring inventory accuracy, and optimizing day-to-day stock control processes.
Senior Client Advisor
GUCCI
Moscow , Russia
02.2016 - 04.2023
- Chinese speaker
- Leather Goods department
Client Advisor
GUCCI
Moscow, Russia
02.2015 - 02.2016
Education
Chinese language
Inner Mongolia University
China2011
Diploma of Higher Education - Oriental studies
Kalmyk State University
Russia2010
Skills
- Client Relationship Building
- Customer service
- Communication skills
- Luxury Retail
Timeline
Senior Client Advisor
GUCCI
05.2023 - Current
Senior Client Advisor
GUCCI
02.2016 - 04.2023
Client Advisor
GUCCI
02.2015 - 02.2016
Chinese language
Inner Mongolia University
Diploma of Higher Education - Oriental studies
Kalmyk State University