ANEESH GREGORIOUS
DUBAI,UAE
Summary
Confident service advisor with strong people and communication skills. Tenacious attitude towards problem-solving and excellent grasp on internet technology. Proven success in answering customer queries quickly and effectively. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Warranty Costing Clerk (JLR)
Al Tayer motors
Dubai, Dubai
12.2023 - Current
- Checked invoices against purchase orders, ensuring alignment with contractual agreements.
- Delivered timely financial reports to aid decision making processes within the organisation.
- Performed routine clerical tasks, enhancing overall work efficiency in the department.
Customer service and operation analyst
Value Drive Technologies (SPINNY)
Coimbatore, India
11.2021 - 12.2023
- Ensured processes, workflow, procedures and operations complied with regulatory standards by analysing processes regularly.
Service advisor
Maruti Suzuki Dealer
Nagercoil, India
03.2018 - 11.2020
- Contributed to business growth by confirming that customers were satisfied with service and quality,Immediately escalated incidents to remain compliant with company's standard procedures and processes.
Warranty administrator
Lexus and Toyota Dealer (Nandi Toyota) Bangalore
Bangalore, India
02.2014 - 02.2017
- Enhanced overall efficiency with organised documentation of warranty issues.
- Coordinated with service departments to resolve client concerns swiftly.
Service advisor
Toyota dealer (Nandi toyota)
Bangalore, India
11.2012 - 02.2014
- Recommended additional services to customers according to their needs, boosting sales opportunities.
- Conducted follow-ups post servicing; ensuring complete client satisfaction after repair or maintenance work.
- Prioritised workload effectively during busy periods, ensuring no disruption in the service provision process.
- Handled administrative tasks for effective service delivery.
Education
Bachelor of Engineering - Mechanical engineering
Anna university (Lord jeggannath college )
India 08.2008 - 06.2012
Skills
- Operational efficiency
- Client Relationship Management
- Effective decision making
- Team Leadership
- Administration duties
Languages
English
Fluent
Malayalam
Fluent
Tamil
Fluent
Hindi
Intermediate
Kannada
Intermediate
Affiliations
- Travelling, music
Timeline
Warranty Costing Clerk (JLR)
Al Tayer motors
12.2023 - Current
Customer service and operation analyst
Value Drive Technologies (SPINNY)
11.2021 - 12.2023
Service advisor
Maruti Suzuki Dealer
03.2018 - 11.2020
Warranty administrator
Lexus and Toyota Dealer (Nandi Toyota) Bangalore
02.2014 - 02.2017
Service advisor
Toyota dealer (Nandi toyota)
11.2012 - 02.2014
Bachelor of Engineering - Mechanical engineering
Anna university (Lord jeggannath college )
08.2008 - 06.2012
Similar Profiles
Pradeep ChengottPradeep Chengott
Work shop Coordinator cum store keeper at Al Tayer Motors / Premier MotorsWork shop Coordinator cum store keeper at Al Tayer Motors / Premier Motors
Sujith SurendranSujith Surendran
Diagnosis Technician in Ferrari and Maserati. at Al Tayer MotorsDiagnosis Technician in Ferrari and Maserati. at Al Tayer Motors
Mohamed Kamal Saad HelalMohamed Kamal Saad Helal
Service Advisor at Al Tayer Motors, Jaguar/Land RoverService Advisor at Al Tayer Motors, Jaguar/Land Rover