Aneesh Jacob
Dubai,UAE
Summary
Emerging hospitality professional motivated to contribute strong organisational and leadership skills to well-performing restaurants. Excellent command of inventory control and industry standards. Proactively addresses challenges with clear and concise communication. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
20
20
years of professional experience
2
2
Certification
Work history
F&B Manager
Address Dubai Mall
Dubai, U.A.E
2022.01 - Current
- Directed the activities of all food and beverage outlets
- Budgeted, financial performance, service and quality standards, Ensure guest satisfaction measured by GSI score and strives continuous improvement of these standards
- Implemented revised menus in outlets, streamlined cost containment initiatives and adjusted staffing levels responding to seasonal need
- Assured proper functioning of the point of sales system and coordinates with the systems department of maintenance and periodic upgrades
- Selects all wine for purchase and creates wine list for all F&B outlets
- Accomplished food and beverage services human resource strategies by determining accountability communicating and enforcing values, policies, and procedures; counselings, disciplinary, planning, monitoring appraising, and reviewing job contributions
- Prepared schedules and payroll for all F&B department.
F&B Outlets Manager
The H Hotel
Dubai
2018.01 - 2021.12
Assistant Outlet Manager
Delphine Restaurant, The H Hotel
Dubai
2013.01 - 2017.12
Restaurant Supervisor
Mizaan Restaurant, The H Hotel
Dubai
2012.03 - 2013.01
Cruise Line Senior Waiter
Norwegian Cruise Line
Bahamas, USA
2011.11 - 2012.02
Restaurant Captain
Al Dhiyafa Restaurant, Habtoor Grand Resort & Spa
Dubai
2009.12 - 2011.10
Bartender
Holiday Beach Club
Ajman
2006.10 - 2009.12
Room Dining Order Taker
Harbour View Residency
Kochi, India
2005.12 - 2006.10
Restaurant Waiter
Somatheeram Beach Resort
Trivandrum, India
2005.07 - 2005.11
Restaurant Waiter
Elite Hotel
Bombay, India
2004.10 - 2005.07
Banquet Waiter
Kings Park Hotel
Chennai, India
2004.06 - 2004.10
Industrial Exposure Trainee
The Leela Palace
Bangalore, India
2004.03 - 2004.05
Education
Diploma of Education - Hotel Management
IIMS, Kochi
Kerala, IndiaSkills
- Quality Assurance
- Workflow planning
- Customer complaint handling
- Performance evaluations
- Produce purchasing
- Recruitment and hiring
- Food hygiene regulations
- Team building
- Leadership
Languages
English
Fluent
Hindi
Advanced
Malayalam
Native
Tamil
Upper intermediate
Affiliations
- Travelling
- Reading Books
- Music
Accomplishments
Best Supervisor Award 2013 - The H Dubai
Finalist for Restaurant Manager of the Year 2017- Caterer Middle East.
Best Manager of Quarter 2023 - Address Dubai Mall
Certification
PIC Level 3 Merit certified
Train the Trainer Certified
Fire Fighter Certified
First Aider Certified
Timeline
F&B Manager
Address Dubai Mall
2022.01 - Current
F&B Outlets Manager
The H Hotel
2018.01 - 2021.12
Assistant Outlet Manager
Delphine Restaurant, The H Hotel
2013.01 - 2017.12
Restaurant Supervisor
Mizaan Restaurant, The H Hotel
2012.03 - 2013.01
Cruise Line Senior Waiter
Norwegian Cruise Line
2011.11 - 2012.02
Restaurant Captain
Al Dhiyafa Restaurant, Habtoor Grand Resort & Spa
2009.12 - 2011.10
Bartender
Holiday Beach Club
2006.10 - 2009.12
Room Dining Order Taker
Harbour View Residency
2005.12 - 2006.10
Restaurant Waiter
Somatheeram Beach Resort
2005.07 - 2005.11
Restaurant Waiter
Elite Hotel
2004.10 - 2005.07
Banquet Waiter
Kings Park Hotel
2004.06 - 2004.10
Industrial Exposure Trainee
The Leela Palace
2004.03 - 2004.05
Diploma of Education - Hotel Management
IIMS, Kochi