ANEESH KUMAR MANAPATTY
KUNHIPARAMBATH HOUSE,KUZHIKKAL PO,KAYANI,KANNUR,INDIA
Summary
Experienced in managing fresh food departments with focus on quality control and customer satisfaction. Deliver improved inventory management and reduced waste through strategic planning and staff training. Strong in fostering team collaboration and ensuring compliance with health and safety standards.
Overview
17
17
years of professional experience
Work History
Fresh food manager
Lulu Group International
Dubai, UAE
06.2020 - Current
- Reduced waste by implementing efficient fresh food management procedures.
- Developed staff training programmes for improved customer service.
- Ensured highest quality of fresh produce with rigorous inspections.
- Initiated innovative strategies to boost overall store performance.
- Managed inventory levels, limiting overstock and product unavailability.
Assistant manager
Lulu Group International
Dubai, UAE
01.2018 - 06.2020
- Assisted customers with queries, providing excellent customer service.
- Increased customer satisfaction through prompt issue resolution techniques.
- Maintained a clean and organised work area promoting safe working practices.
Store manager
Lulu Group International
Dubai, UAE
12.2007 - 12.2017
- Developed a team-oriented environment by implementing effective leadership strategies.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Streamlined operations to maximise efficiency and minimise waste.
Education
Bachelor of Commerce - Accounts
University of Calicut
Kannur 06/1999 - 03/2002
Diploma in Hotel Management - National School of Hotel Management
Kerala Manpower and Labour Development Company LTD
Kannur 06/2002 - 03/2004
Skills
- Fresh produce knowledge
- Waste reduction strategies
- Inventory management
- Stock rotation discipline
- Food hygiene practices
- Customer service excellence
Languages
English
Fluent
Malayalam
Native
Hindi
Upper intermediate
Timeline
Fresh food manager
Lulu Group International
06.2020 - Current
Assistant manager
Lulu Group International
01.2018 - 06.2020
Store manager
Lulu Group International
12.2007 - 12.2017
Bachelor of Commerce - Accounts
University of Calicut
06/1999 - 03/2002
Diploma in Hotel Management - National School of Hotel Management
Kerala Manpower and Labour Development Company LTD
06/2002 - 03/2004
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