Anil Dutt
Dubai ,UAE
Summary
Accomplished professional with extensive expertise in food and beverage management, demonstrating strong communication skills and leadership capabilities. Proven track record in inventory management, cost control strategies, and POS systems expertise. Adept at ensuring hygiene standards compliance and safety and sanitation practices. Skilled in guest relationship management, upselling strategies, and complaint resolution techniques. Committed to leveraging comprehensive knowledge to drive operational excellence and enhance guest satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work history
OUTLET SUPERVISOR
DUKES THE PLAM
Dubai
05.2025 - Current
- Provided comprehensive training to new hires, aiding their integration into the team.
- Streamlined inventory management to reduce overstock and improve sales turnover.
- Ensured all health and safety regulations were adhered to, securing a safe working environment.
- Coordinated timely product deliveries for smooth operation of the store.
- Managed staff rosters for optimal productivity and efficiency.
- Handled guest complaints professionally, resolving issues promptly.
- Monitored daily sales transactions, ensuring accuracy at all times.
F&B Supervisor
Hilton Jumeirah ( Vero –A Italian Restaurant )
Dubai
09.2021 - 05.2025
- Ensured exceptional guest service by addressing issues promptly and effectively.
- Managed daily operations, including inventory oversight and coordination of activities.
- Controlled costs and minimised waste to sustain profitability.
- Driven sales to consistently meet or exceed revenue targets.
- Maintained high standards of food quality and hygiene throughout all processes.
- Oversaw inventory management, ensuring timely ordering and stock availability.
- Cultivated strong guest relationships to enhance loyalty and repeat business.
Waiter
Hilton Jumeirah ( Vero –A Italian Restaurant )
Dubai
06.2020 - 08.2021
- Greeted Guests, presented menus, and shared information about available special items.
- Took accurate guest orders and relayed information to the kitchen about preferences, requests, or allergens.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Maintained excellent guest satisfaction by providing attentive, proactive, and helpful service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Cleaned, sanitized, and organized food storage racks and bins, maintaining exceptional hygiene standards.
- Checked frequently on guest needs and retrieved items, filled beverages, or answered questions.
- Increased order value by upselling sides, drinks, and desserts.
- Totaled bills for Guests and accept payment via cheque, currency and card payments.
Waiter
Fish Beach Taverna (Le Meridian Mina Seyahi)
10.2017 - 05.2020
- Enhanced customer satisfaction by promptly attending to queries and requests
- Managed table settings for optimal dining experience
- Ensured cleanliness of restaurant area with regular sweeping and wiping
- Handled payment transactions to guarantee smooth customer checkout process.
Waiter
The Yellow Chilli UAE
Dubai, UAE
08.2016 - 10.2017
- Memorised complete menu to provide informed suggestions to guests.
- Accommodated special dietary requests, enhancing customer dining experience.
- Greeted guests warmly upon arrival, establishing a welcoming atmosphere.
- Cleaned and set tables promptly after customers departed to maximise seating capacity.
Education
Microsoft Office & Excel -
Bells Institute of Management & Technology
IndiaDiploma - Hotel Management
Dr. Ambedkar Institute of hotel Management
IndiaHigh School Diploma -
himachal Educations Board
IndiaSkills
- Communication skills
- Safety and sanitation practices
- Inventory management
- POS systems expertise
- Cost control strategies
- Food and beverage knowledge
- Complaint resolution techniques
- Hygiene standards compliance
- Upselling strategies
- Guest relationship management
- Leadership capabilities
Language
English
Native
Hindi
Native
Certification
Customer Service: Handling Abusive Customers-LinkedIn
Growing Your Skills as a Leader-LinkedIn
Adapting Leadership to Behavioral Styles-LinkedIn
Timeline
OUTLET SUPERVISOR
DUKES THE PLAM
05.2025 - Current
F&B Supervisor
Hilton Jumeirah ( Vero –A Italian Restaurant )
09.2021 - 05.2025
Waiter
Hilton Jumeirah ( Vero –A Italian Restaurant )
06.2020 - 08.2021
Waiter
Fish Beach Taverna (Le Meridian Mina Seyahi)
10.2017 - 05.2020
Waiter
The Yellow Chilli UAE
08.2016 - 10.2017
High School Diploma -
himachal Educations Board
Microsoft Office & Excel -
Bells Institute of Management & Technology
Diploma - Hotel Management
Dr. Ambedkar Institute of hotel Management