Summary
Overview
Work History
Education
Skills
Languages
Visa Type
Timeline
Generic
Anjali A

Anjali A

Sharjah

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Overview

3
3
years of professional experience

Work History

Sales Administrator

Al Shareet Al akhdhar adv gifts supply
03.2015 - 12.2017
  • Collaborated with marketing department personnel to optimize strategic initiatives.
  • Discussed sales strategies and promotional plans with VP of Sales on regular basis.
  • Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Established and cultivated solid business relationships with new or existing customers.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Built relationships with customers and community to promote long term business growth.
  • Contributed to team objectives in fast-paced environment.
  • Built diverse and consistent sales portfolio.

Telemarketing executive

K&K Giftworld FZC
11.2014 - 03.2015
  • Answered calls, took messages, and transferred calls to correct individuals.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Recorded contact information of customers and potential customers in internal database.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Set up appointments with interested customers according to schedule availability.
  • Developed extensive knowledge of products and services to better assist customers.
  • Collaborated with marketing teams to develop and execute promotional strategies.

Education

International Certification - CHRP/CHRM(currently Pursuing)

Blue Ocean Academy
Dubai ,UAE

Bachelor of Arts - BA Sociology

Mahatma Gandhi University
Kerala
08.2022

Diploma - Diploma in Java Technologies

NIIT,Kottayam
Kerala
11.2011

Bachelor of Science - Btech Electrical And Electronics Engineering

Cochin University of Science And Technology
Kerala
05.2011

Skills

  • Sales Tracking
  • Client Relationship Management
  • Production Support
  • Staff Management
  • Sales Reporting
  • Market Research
  • New Business Development
  • Analytical Problem Solver
  • Sales Processes
  • Product Knowledge
  • Resolution-Oriented
  • Systems and Software Expertise

Languages

English
Malayalam
Hindi
Tamil

Visa Type

Spouse visa

Timeline

Sales Administrator

Al Shareet Al akhdhar adv gifts supply
03.2015 - 12.2017

Telemarketing executive

K&K Giftworld FZC
11.2014 - 03.2015

International Certification - CHRP/CHRM(currently Pursuing)

Blue Ocean Academy

Bachelor of Arts - BA Sociology

Mahatma Gandhi University

Diploma - Diploma in Java Technologies

NIIT,Kottayam

Bachelor of Science - Btech Electrical And Electronics Engineering

Cochin University of Science And Technology

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Anjali A