ANUSHA AMPADY
DUBAI,UAE
Summary
Import & Export documentation all type of transportation
Customs clearance and E Mirsal 2
Co-ordinate with the shipping companies for the flight schedule and vessel schedule
Follow up of container , flight arrival and verify with Shipping company & DNATA
Arranging Delivery order to customers through online and manually
Negotiating with airlines/shipping lines and branch offices world wide with regards to the rates , space and time
Online claim submission
Handling customer service enquiries
Handling cross trade shipments
Document preparation and applying MOFA and COO
Haulier code nomination and E token
Co -ordination with warehouse and transport team
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
OPRATION EXECUTIVE AND COORDINATOR
BRISK PRIORITY FREIGHT FORWARDING LLC
DUBAI, UAE
2013.02 - Current
- Answered phone calls and responded to emails from clients.
- Addressed customer complaints and resolved issues.
- Collaborated with finance teams regarding targeted budgets.
- Registered contact list of collaborators on database to maintain accurate information.
- Produced timeline and logistics for planning events.
- Negotiated with vendors to outsource services.
- Managed internal communications through email and memos to deliver announcements.
Education
Bachelor of Science - ZOOLOGY
GOVT GIRLS HIGHER SECONDARY SCHOOL
INDIA 2004.06 - 2006.03
PGDCA - SOFTWARE PROGRAMS
COLLEGE OF APPLIED SCIENCE
INDIA 2006.06 - 2007.03
TALLY - ACCOUNTS
G TEC COMPUTER INSTITUTE
INDIA 2009.01 - 2009.06
Skills
Currently working as an Operation Executive and Accountant ( Tally)More than 10 years experience in Shipping/ Logistics & Freight Forwarding A dedicated team player and a computer literate with good communication skills in English and professional experience in import/export documentations related air/sea cargo , ports/customs formalities of JAFZA for import / export shipments Dubai trade online documentations , E-Mirsal 11, COO Certificate through Dubai trade chamber and MOFA attestation
Languages
English
Fluent
Malayalam
Fluent
Hindi
Intermediate
Timeline
OPRATION EXECUTIVE AND COORDINATOR
BRISK PRIORITY FREIGHT FORWARDING LLC
2013.02 - Current
TALLY - ACCOUNTS
G TEC COMPUTER INSTITUTE
2009.01 - 2009.06
PGDCA - SOFTWARE PROGRAMS
COLLEGE OF APPLIED SCIENCE
2006.06 - 2007.03
Bachelor of Science - ZOOLOGY
GOVT GIRLS HIGHER SECONDARY SCHOOL
2004.06 - 2006.03