Arbaaz Peerzade
Retail Store Manager
Dubai
Summary
Accomplished Retail Sales Manager offering over 8 years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established perfume retailers. Positive team manager with record of high employee retention rates.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Retail Store Sales Manager
Ajmal Perfumes
Dubai
12.2014 - Current
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supported executive and marketing departments in promotional asset development, material deadlines and product approvals.
- Assisted in driving sales through targeted product presentation and merchandising.
- Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed day-to-day staffing and handled scheduling for all store employees.
Customer Service Representative
Idea Cellular ltd
Nashik
04.2012 - 07.2014
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recorded account information to open new customer accounts.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
Bachelor of Commerce - Commerce
Bytco Collage Nashik Road
Nashik 04.2011 - 03.2014
Skills
Team Building
Store presentation
Sales expertise
Stock audits
Business development and planning
Accomplished manager
Additional Information
Have a Valid UAE Driving Licences
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Retail Store Sales Manager
Ajmal Perfumes
12.2014 - Current
Customer Service Representative
Idea Cellular ltd
04.2012 - 07.2014
Bachelor of Commerce - Commerce
Bytco Collage Nashik Road
04.2011 - 03.2014