ERP
Arun Nair
IT Manager
Abu Dhabi
Summary
Experienced Information Technology Manager well-versed in ERP, infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 12 years of experience in IT management. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Group IT Head
Elenco Emirates Group
Abu Dhabi
05.2022 - Current
- Accomplished IT leader with over a decade of experience
managing IT operations for a holding company comprising
six subsidiaries.
• Expertise in IT strategy development, budget management,
team leadership, and project execution.
• Proven success in digital transformation, ERP systems, and
cloud service management.
• Align IT operations with strategic goals across multiple
subsidiaries for cohesive progress.
• Develop and deploy innovative IT strategies to drive
technological advancements and meet business objectives.
• Optimize annual IT budgets for cost efficiency and quality
service delivery. - Oversaw IT department operations and training.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
- Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
- Implemented robust backup strategies to safeguard critical data against loss or corruption, minimizing potential risks.
- Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Ensured compliance with industry regulations by implementing comprehensive IT policies and procedures covering data privacy, security, and access controls.
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
Asst IT Manager
Elenco Emirates Group
Abu Dhabi
01.2017 - 04.2021
- Optimized server infrastructure through virtualization technologies, significantly reducing hardware costs while maintaining high performance levels.
- Assisted in the development of an IT budget strategy, aligning resource allocation with organizational goals and objectives.
- Streamlined IT support processes for increased efficiency, reducing ticket resolution times and improving user satisfaction.
- Established robust data backup protocols, safeguarding critical information against potential loss or corruption incidents.
- Championed IT policies and procedures, promoting adherence to best practices throughout the organization.
- Conducted regular audits of IT systems to ensure compliance with industry standards and best practices.
- Designed and implemented a disaster recovery plan, minimizing potential downtime in the event of unforeseen circumstances.
- Maintained accurate inventory records for all IT assets, facilitating efficient asset lifecycle management processes and informed procurement decisions.
- Delivered comprehensive training programs for end-users on new software applications and hardware devices, promoting swift adoption rates across the organization.
- Coordinated cross-functional teams during major system upgrades, ensuring minimal disruption to daily operations while achieving targeted outcomes.
- Managed vendor relationships to negotiate favorable contracts, optimizing resource allocation and cost savings.
- Developed and executed IT project plans, ensuring timely completion of milestones and successful delivery within budget constraints.
- Enhanced network security by implementing comprehensive vulnerability assessments and risk mitigation strategies.
- Streamlined workflows by automating routine tasks using scripting languages, improving team efficiency.
- Documented standard operating procedures and user manuals for ERP processes, facilitating knowledge transfer and consistent process execution.
- Optimized data accuracy within the ERP system through regular audits and data validation procedures.
- Contributed to successful organizational change efforts by providing expertise on best practices in ERP utilization.
- Streamlined access control management by implementing role-based authentication systems.
- Implemented multi-factor authentication methods to enhance user account protection from unauthorized access attempts significantly.
- Improved incident response capabilities with the development and implementation of a comprehensive Incident Response Plan.
- Boosted compliance with industry regulations through rigorous security audits and remediation efforts.
IT Administrator
Elenco Emirates Group
Abu Dhabi
01.2012 - 12.2016
- Reduced downtime and increased productivity with proactive system maintenance and troubleshooting.
- Used Microsoft and third-party software tools for troubleshooting and fixing system performance issues, modifying GPOs and validating configuration parameters.
- Spearheaded ERP upgrade projects, ensuring timely completion while minimizing disruptions to business operations.
- Improved overall efficiency by automating repetitive tasks using scripts or macros within ERP environment.
- Established clear communication channels between IT department, end-users, stakeholders, ensuring seamless project execution.
- Customized various modules according to specific organizational needs while maintaining best practices.
- Optimized software performance through regular updates, patches, and maintenance tasks to ensure seamless user experience.
- Managed vendor relationships effectively for timely procurement of IT equipment while adhering to budget constraints.
DBA
Pinnacle Technologies
Cochin
08.2010 - 12.2011
- Manage and maintain company databases, ensuring data
integrity and availability.
Monitor database performance and troubleshoot issues for
optimal operation and minimal downtime.
• Execute regular backups and recovery procedures to
safeguard data from loss or corruption.
• Implement security measures to protect databases from
unauthorized access and threats.
• Optimize SQL queries to enhance database performance
and efficiency.
• Support data migration projects to ensure accurate and
efficient data transfer between systems.
• Provide user support by resolving database-related issues
and addressing queries.
Education
MBA - Business Intelligence & Artificial Intelligence
Jain University
India 09.2021 - 09.2023
BBA - Business Administration And Management
BU
India 09.2017 - 01.2021
Bachelor of Science - Information Technology
MG University
India 09.2006 - 07.2010
Skills
IT compliance
Data analytics
IT infrastructure management
IT risk management
Digital transformation
Enterprise architecture
IT project portfolio management
IT operations management
Agile methodology
Project management
Project lifecycle management
Database management
Vendor management
Data analysis
Project leadership
Analytical skills
Personal Information
- Date of Birth: 06/08/88
- Nationality: Indian
- Marital Status: Married
- Visa Status: Residence
Projects
- SAP S4HANA ERP Implementation Project
- HR and Payroll Implementation Project
- Various ERP Upgrade Projects for industry and statutory requirements
- Various IT Infrastructure Projects for new offices, relocations, and upgrades
- Various IT Security Upgrade Projects
- Email Solutions Migration Projects
- Cloud Migration Projects
- Digital Transformation Projects
- Telecommunication Systems Projects (new and upgrades)
- Backup and Disaster Recovery Solutions Projects for various locations
- Productivity Enhancement Projects related to design requirements of production
Drivinglicense - Category
UAE, India
Software
S4HANA
Success Factors
Database Management
Orion
Oracle
IFMS
M365
Azure
AI Tools
Certification
PMP
Timeline
Group IT Head
Elenco Emirates Group
05.2022 - Current
MBA - Business Intelligence & Artificial Intelligence
Jain University
09.2021 - 09.2023
BBA - Business Administration And Management
BU
09.2017 - 01.2021
Asst IT Manager
Elenco Emirates Group
01.2017 - 04.2021
IT Administrator
Elenco Emirates Group
01.2012 - 12.2016
DBA
Pinnacle Technologies
08.2010 - 12.2011
Bachelor of Science - Information Technology
MG University
09.2006 - 07.2010
Similar Profiles
KENNETH OPOKU BOATENGKENNETH OPOKU BOATENG
Customer Service Cum Aviation Security at EMIRATES AIRLINE (TGSS) - Emirates Group SecurityCustomer Service Cum Aviation Security at EMIRATES AIRLINE (TGSS) - Emirates Group Security
Tharindu GiragamaTharindu Giragama
Computer Engineer at Elenco EmiratesGroupComputer Engineer at Elenco EmiratesGroup
ARAVIND AJAY KALIRAJANARAVIND AJAY KALIRAJAN
Presales Engineer at Elenco Security Systems Company - Sole Proprietorship L.L.C.Presales Engineer at Elenco Security Systems Company - Sole Proprietorship L.L.C.