Summary
Overview
Work History
Education
Skills
Accomplishments
Projects
Additional Information
Timeline
Generic

Arun Gnana Raj Alex

Software Project Manager / Cloud Architect / Machine Learning
Dubai,DU

Summary

  • Around 8+ years experience in Project management
  • Around 5+ years experience in Cloud infrastructure management and Cloud application migration
  • Around 8+ years experience in Team management (Development teams internal/external)
  • Around 10+ years experience in Testing (Automated testing, manual testing)
  • Around 14+ years experience in Software development in the areas of Desktop Applications, Web Applications and cloud applications
    Microsoft Certified Technology Specialist in Windows Application (.net 4.0)
  • Microsoft Certified Technology Specialist in Ado.Net Data Access (.net 4.0)
  • Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
  • Project cost, ROI analysis, Manpower and time estimation
    Preparing project plan, software specifications and understanding business requirements
  • Backlog, Scrum, Work Items, Bugs management using Jira and DevOps
  • Handles SIT, UAT for testing applications (Automated testing and Manual testing)
  • Handles Policy Administration, Network, Product, Claims and Quotation Management modules
  • Experience in managing the Wipro development team, oracle finance development team, Odoo ERP finance team to implement our projects
  • Enterprise-level application deployment
  • System Analysis and application prototyping (Just in mind, XD)
  • Project outsourcing, development strategy and building a team
  • Code auditing and performance tuning
  • Configuring and hosting production environments, cloud and VPS
  • Experience in Finance Module in Odoo ERP implementation
  • CRM for Forex, Crypt currency and Stock exchanges
  • Media Services experience – Developed Auto Image, Audio, Video formatting system
  • Experience in developing IoT devices (Arduino, Raspberry pi)
  • Deployed applications in Amazon and Azure (Load balancing, Elastic Beanstack, VPN gateway)
  • A better understanding of cloud, virtual and high available analytics environments Machine learning (Matlab, Python)
  • Good knowledge of Design Patterns and Software Architecture (autofac, automapper, serilog)
  • Active Directory – VPN – Hyper V server – VMWare configurations
    Sound Knowledge in ASP.net for developing the web application and C#.net for windows applications
  • Implementation experience in Cognos 10.2
  • Implementation experience on OpenERP – Odoo – Python - Postgres
  • Implementation of multisite – multistore – multilingual experience in drupal 7 an open-source content management system – (Apache - PHP - MySQL)
  • Knowledge in payment gateway integration
    Published Online services and web applications (WCF and web services)
  • Knowledge of integrating local, 3rd party services with the application
  • Worked with Oracle, SQL Server and MySQL, Postgres databases
    Programming in PL/SQL to create procedures, functions and packages
  • Avaya Phone service integration with .net for call centre applications
  • GSM integration for sending SMS from server
    SMS (SMPP, API) and Email integration
  • Payment gateway integration (Paytm, Ccavenue, Paypal)
  • Experience in JavaScript and JQuery.
  • Efficient client handling

Overview

16
16
years of professional experience
16
16
years of post-secondary education

Work History

Project Manager

Qanawat LLC
Dubai
01.2013 - Current
  • IT manager, responsible for project management with multiple teams working on the company premises and external development companies.
  • Creating the projects based on the business requirements. Backlog, Sprint, work item and Bug Management.
  • Discussion with business teams and stack holders.
  • Project ROI analysis, Infrastructure cost study and optimization before implementation.
  • Managing high available and auto-scalable systems on the cloud (Azure / AWS) and on-premise.
  • Managing and monitoring Billing systems which makes a millions of transactions per day.
  • Ensure the business requirement is delivered on time with the resource constraint.

Senior Developer

Axiom Telecom
Dubai
07.2009 - 12.2012
  • Responsible for Software Design, development and Database procedure creations.
  • Involved in all the phases of the Software development lifecycle.
  • Managing team and In charge of R&D Team.
  • Coordinated efficient large-scale software deployments.
  • Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.

Developer

Zonix Technologies
Trichy, Tamilnadu
04.2008 - 06.2009
  • Responsible for designing and developing various client projects, including web and desktop applications
  • Involved in all the phases of the Software development lifecycle.

Designer

JCICT, St.Joseph’s college
Trichy, Tamilnadu
03.2006 - 04.2008
  • Responsible for designing web pages, presentations and book designs.
  • Used Adobe Creative Suite to edit images for use in marketing materials and website content.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

Ph.D. - Computer Science

Bharathiar University
Coimbatore, Tamilnadu
07.2014 - 08.2021

MBA - Operations Management

Indira Gandhi National Open University
India
06.2011 - 04.2014

MCA - Computer Science

St. Joseph’s College
Trichy, Tamilnadu
06.2005 - 04.2008

Bachelor of Science - Mathematics

St. Joseph’s College
Trichy, Tamilnadu
06.2002 - 04.2005

Skills

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Accomplishments

#1 Title : DCB – Direct Career Billing

Role : Project Manager and Architect

Tools : Jira, .Net, Azure (PaaS SQL Server, Application Services, Redis Cache, Service Bus, Data Factory, Power BI)

This billing system (auto-scalable distributed microservice architecture) connects with various mobile operators worldwide (Saudi Arabia, Morocco, Algeria). Enables the API to the merchants to subscribe the users. The system process millions of transactions daily. Fault tolerance, High availability, Monitoring and alert systems are integral parts of the system. Service delegation is used for Mobile Operator integration and Merchant integrations. Managing customer and business SLA.


Responsibilities :

  • Took charge of a multi-million system integration which was successfully rolled out across 5 countries
  • Arrange a meeting with stack holders
  • Preparing project plan and documents
  • Creating the projects based on the business requirements
  • Rollout the projects in phases based on the resource availability and business impact
  • Architect for the application
  • Recruiting developers and assign the responsibility
  • Migrated the DCB application from on-premise to cloud
  • Cost optimize the cloud system (19K to 5K / month ). Capacity planning, autoscaling and resource cleanup


#2 Title : Mobile Insurance

Role : Project Manager and Solution Architect

Tools : Jira, C#.NET, ASP.NET WCF and ASMX Webservice and SQL Server

This project is for handing the mobile insurance. Which includes customer and Mobile brand, model, scheme, pricing, underwriter, quotation, vendor management, third party insurance, IMEI duplicates, RI, Billing and credit availability and notification.

Responsibilities :

  • Project ownership (Backlog, work-item, bug creation)
  • Architect the solution
  • Managing the external and internal team
  • Solving the technical issues if the team has any problem on development or rollout
  • SIT and UAT with the concerned team for successful rollouts


#3 Title : ERP Finance Module

Role : Project Manager

Tools : Odoo ERP (python), Jira

This project is for handing the finance department day to day operations. This includes customer and vendor management, revenue share, journals, chart of accounts and business status dashboard.

Responsibilities :

  • Project ownership (Backlog, work-item, bug creation)
  • Project ROI analysis
  • Managing the external and internal team
  • Solving the technical issues if the team has any issue on development or rollout
  • Responsibility for the Application Architecture and performance
  • SIT and UAT with the concerned team for successful rollouts

#4 Title : DAM Portal and CP Management

Role : Project Manager and Architect

Tools : C#.NET, ASP.NET WCF and ASMX Webservice and SQL Server

Digital Asset Management system to Manage Album, Track, Video, IVR. The process includes Injection Selection and delivery to various Customers. Auto Upload the contents to iTunes, Youtube and Other online content providers. Automation of various sales records, downloads and content correlation has been done.

The CP Portal module is allowed the CP to Manage the Contents. They can monitor the status of moderation, rejection reason and delivery. Artists and Labels can upload the song for iTunes delivery. Qanawat will process the content, approve/reject it through DAM Portal

Responsibilities :

  • Responsibility for the Application Architecture
  • Involved the design and development of the desktop application
  • Created the event-driven data handling for the customer calls and the information flow
  • Optimized the memory handling for allocating and deallocating the created memory and the event references
  • Optimized the data handling mechanism for a fast response from the oracle database before attending the customer calls.
  • Assigning tasks to the Junior developers
  • Involved the complete design, development to the deployment of the project


Projects

#1 eCommerce Mobile App

(Flutter, Azure App Services, Firebase, Elastic Search)

This project contains a mobile application and Grand Node (Ecommerce platform in .net core) back end.


#2 CP Mobile App

(Android and IOS, .Net core, Mongo DB, SQL server)

This mobile application is for handling customer content views, revenue and billing


#3 Forex CRM Portal

(.Net core and web services)

This API provides the Integration between the core forex system and the customer portal


#4 Crypt currency Exchange portal

(.Net core and web services)

This API provides the Integration between the core bitcoin system and the customer portal


#5 Cruise Tourism Management

(C#.NET, ASP.NET WCF and ASMX Webservice and SQL Server)

This project needs to manage events, boats, bookings, offers, timeslots, employees, safety systems, customers and vendors.


#6 Callertunes Portal

(Node js, Express, Vash, Backbone, Handlebar, Bootstrap, MySQL, Elastic BeanStack, Cloud watch, EC2, S3 and Route 53)

Using this portal, the user can listen to the mp3 RBT tones. The data is managed by the content team and will deliver the images and audio through the FTP. The user can subscribe to the RBT using the purchase but


#7 Youtube, Itunes and Dailymotion integration

(C#.NET, VS 2015, web services, Web API)

This Integration enables the DAM system to upload, download and manage music, videos and metadata to Youtube, Itunes and Dailymotion


#8 AxPhone - Call Center Phone Application

(C#.NET, Oracle, VS 2008, web services)

This project is for handling the phone calls using the Avaya phone client and the customer information in the oracle regarding respect to the phone caller


#9 POS - Retail Application

(C#.NET, My SQL, VS 2008, web services)

This project is a POS system for mobile retail stores. Promotions by Product level, Model level and Brand level can be executed.


#10 Media Auto Format System

(C#.NET, SQL Server, VS 2012, FFmpeg, SOX, imageresizer.net, Afford.net)

The application has to import different formats of the Image, Audio and video from the Content providers.


#11 Auto sales correlation System

(C#.NET, SQL Server, VS 2012)

The customer sales report has to be correlated with the delivered content. The formatted content will be delivered to the customer portal.


#12 Multisite - Multistore – Multilingual Portal

(PHP, My SQL 5.5, Blue Fish, Drupal)

The ultimate goal of implementing the open-source CMS system (Drupal) is to provide multistore, multisite concepts.


#13 Cognos reporting implementation

(Cognos 10.2, SQL server, SSIS)

The aim of this project is the prepare the Cognos server. Importing the data from SQL server using SSIS package.


#14 Garage System

(Open ERP, Postgres, Python, Kendo Mobile UI )

The aim of this project is to create a SAS solution for the garage. The garage users can operate their garage virtually using their mobile


#15 Teacher Projection

(C#.NET, SQL Server, VS 2008)

The ultimate goal of this web application is to predict the number of teachers for the next academic year using the pre-defined algorithm


#16 Intelli Active – Data Synchronizer

(C#.NET, My SQL, VS 2008, web services)

This project is for the synchronization between the retail store local MySql Database (400 distributed locations around gulf countries) and the central Oracle database


#17 Callcenter DashBoard

(Silverlight 4.0, Oracle 11g, VS 2010, WCF service)

This project is for creating dynamic charts and data displays. Summarize and display the data based on the dynamic user query


#18 Sales Dashboard

(Grafana, SQL server)

This dashboard is capable of displaying the sales and subscriber information


#19 Campaign Management System

(ASP.net, Oracle 11g, VS 2008, Web Service, JQuery)

This project is for managing the different campaigns in an organization based on the business channels. This is for maintaining the different phases like post-campaign, pre-campaign activities, etc


#20 Data mining tool for Eastern Ghats of Tamil Nadu

(Flash 8.0, Action Script 2.0)

This project maintains the details of the Eastern Ghats of Tamil Nadu and retrieves the data in Text, Image and Table formats. This project is submitted to the Ministry of Forests and Environments, New Delhi, India


#21 SMS Answering System

(C#.NET, SQL Server, VS 2005, ORACLE )

This project is mainly focused on retrieving the student information from the college database using simple SMS.


#22 Promotion and customer lead generation

(.Net, Oracle)

This project is used to maintain the different campaigns and the customer leads. The entire application is developed in the .net


#23 Kids Smart Monitoring Watch

(Arduino, .Net)

This project is to monitor the kids using the smart watch. The signals will be sent to the central portal where the parents can monitor


#24 IoT Enabled Machine Learning Classification For Poultry Health Identification

(Ardunio, .Net)

This project is aimed to monitor the poultry and identify the health of the poultry



Additional Information

Other Achievements :

  • Won First Price in Software development competition held on IG college in Trichy (2008)
  • Got Youth achiever award in St. Joseph College (2007)
  • There was an article about me In Dinamalar newspaper, Tamilnadu for floating on water with a weight of 1 KG on
    the age of 11.
  • Obtained First place for Painting in National Level Competitions (KSR College, Thiruchencode – 2004, 2005)
  • Represented Bharathidasan University twice for South zone Competitions (inter-university) and won Third prize in
    Collage ( Painting )
  • Received many prizes for painting and acting (approximately 70 prizes)

Timeline

Ph.D. - Computer Science

Bharathiar University
07.2014 - 08.2021

Project Manager

Qanawat LLC
01.2013 - Current

MBA - Operations Management

Indira Gandhi National Open University
06.2011 - 04.2014

Senior Developer

Axiom Telecom
07.2009 - 12.2012

Developer

Zonix Technologies
04.2008 - 06.2009

Designer

JCICT, St.Joseph’s college
03.2006 - 04.2008

MCA - Computer Science

St. Joseph’s College
06.2005 - 04.2008

Bachelor of Science - Mathematics

St. Joseph’s College
06.2002 - 04.2005
Arun Gnana Raj AlexSoftware Project Manager / Cloud Architect / Machine Learning