RAJAN GUPTA
Dubai
Summary
A passionate and result driven manager with over 2 decades of experience in leading sales teams, committed to fostering a culture of continuous improvement, ensuring consistent growth within the defined compliance and regulatory framework.
Overview
24
24
years of professional experience
Work History
Sales Manager
Data Direct (ENBD process)
08.2021 - Current
- Launched the ENBD loans business for Data Direct.
- Hired a team of RBEs for the launch of the business, set up the processes internally and collaborated with various departments both internally and with the bank to streamline the roll out.
- Handling a team of loans RBEs, ensuring optimal performance through regular coaching, mentoring and performance management.
- Identifying opportunities to grow Data Direct's market share by implementing regular KPIs reviews for RBEs and Team leaders to improve productivity.
- Implement sales training regularly to ensure continuous learning development of the sales team.
- Ensure compliance with stipulated regulations and policies, maintaining the highest ethical standards.
Senior Team Leader
Samba Financial Group
07.2009 - 06.2021
- Handling a team of sales executives for personal loans and credit cards.
- Driving sales to achieve the stated targets for personal loans and credit cards and maximizing productivity levels of the sales team.
- Listing of companies to increase the approved companies database within the bank.
- Working closely with credit and operations to ensure process implementation and policy recommendations.
- Ensuring compliance to meet audit and regulatory framework of the bank.
Assistant Team Leader
BARCLAYS Bank
04.2007 - 06.2009
- Handling a team of personal financial advisors
- Achieving the stated targets and assisting the team members to maximise their target achievement.
- Ensure follow up on buyout cases to take it to its rightful conclusion.
- Increasing the brand visibility by organizing and participating in exhibitions like GITEX 2007 and city Centre at Trade Center, Dubai
- Executing strategic plans (market analysis, segmentation, penetration, development), to enhance cross & up selling by developing new business and ensuring complete customers satisfaction.
Business Development Executive
CITIBANK
06.2005 - 03.2007
- Consistently overachieving the credit cards targets on monthly and yearly basis.
- Ensuring optimum customer satisfaction by extending immaculate service standards.
- Assisting new joiners in the team to gain & enhance market , product and policy knowledge.
- Participating in marketing events organised to increase bank's breand visibility and optimize acquisitions, in exhibitions like EROS Grand Sales at Trade Center, Dubai
Insurance Advisor
ICICI Prudential
01.2004 - 04.2005
Team Leader
SBI Credit Cards
05.2000 - 12.2003
Education
Bachelor of Commerce -
Himachal Pradesh University
Skills
- Leadership
- Team Management
- Training & Coaching
- Forecasting Sales
- Communication
- Problem Solving
Linguistic Abilities
English, Hindi
Personal Information
- Nationality: Indian
- Marital Status: Married
Timeline
Sales Manager
Data Direct (ENBD process)
08.2021 - Current
Senior Team Leader
Samba Financial Group
07.2009 - 06.2021
Assistant Team Leader
BARCLAYS Bank
04.2007 - 06.2009
Business Development Executive
CITIBANK
06.2005 - 03.2007
Insurance Advisor
ICICI Prudential
01.2004 - 04.2005
Team Leader
SBI Credit Cards
05.2000 - 12.2003
Bachelor of Commerce -
Himachal Pradesh University
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