Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic
Asem Hemida

Asem Hemida

Summary

To leverage my extensive experience in marina operations, team leadership, and customer service as an Assistant Marine Manager, contributing to a world-class marina environment that prioritizes safety, operational efficiency, and client satisfaction. I aim to grow within a dynamic organization where I can apply my certifications in Advanced and Intermediate Marina Management and continue to enhance operational standards through proactive management and continuous improvement. We are committed to providing exceptional service and maintaining the highest standards of safety and sustainability.

Results-driven Assistant Marine Manager with over 10 years of progressive experience in marina operations, vessel coordination, and team leadership. Proven ability to oversee daily marina activities, enforce safety and compliance regulations, and deliver exceptional customer service to private and commercial clients. Skilled in supervising dock staff, managing berthing logistics, handling emergency responses, and maintaining marina infrastructure. Holds certifications in Advanced and Intermediate Marina Management, along with STCW and Maritime Driving License. Recognized for strong leadership, strategic planning, and ability to drive operational efficiency in fast-paced, high-profile marine environments.

Overview

11
11
years of professional experience
6
6
Certification

Work History

Assistant Marine Operations Manager

Dubai Marina Yacht Club - Emaar Hospitality Group
Dubai
10.2024 - Current
  • Support Marina Manager in daily operations and scheduling.
  • Supervise and evaluate marina staff, ensuring adherence to company policies and performance standards.
  • Lead training initiatives and recruitment processes.
  • Oversee all facilities, equipment, and public safety standards.
  • Manage reporting, inventory, and financial coordination with the Finance Department.
  • Promote positive public relations and ensure safety awareness.
  • Maintain all operational records and reports.

Senior Dock Master

Dubai Marina Yacht Club - Emaar Hospitality Group
Dubai
02.2021 - 10.2024
  • The Dock-master is responsible for the smooth and safe day-to-day running of all marina functions with particular emphasis on operations.
  • Acts as an alternate to the Assistant Marine Ops Manager when they are unavailable.
  • Led operational efficiency and safety compliance across marina services.
  • Acted as alternate Assistant Marine Operations Manager.
  • Directed shift planning, staff coordination, and customer service.
  • Maintained hygiene and safety across marina facilities.
  • Championed continuous process improvements.
  • Obtained Maritime Driving License & STCW Certificate.
  • Selected for task force at Marassi Marina (Egypt).
  • Trained and mentored new employees.
  • Assisted a 110m Super Yacht operation.
  • Obtained a new Diving License.

Assistant Restaurant Manager

Armani Hotel Dubai - Emaar Hospitality Group
Dubai
07.2019 - 01.2021

Assistant Restaurant Manager

The Address Dubai Marina - Emaar Hospitality Group
Dubai
03.2015 - 06.2019
  • Recipient of Certificate of Achievement (2018) - The Address - Dubai Marina for being No.1 on Trip Advisor.
  • Awardee of Certificate of 2017 Business Achievement.
  • Awarded Certificate of 2016 Business Achievement.
  • Awarded as Associate of the 1st Quarter of 2016 – Front of the House.

Assistant Banquet Manager

The Address Dubai Marina - Emaar Hospitality Group
Dubai
06.2014 - 02.2015
  • Awarded as Associate of the 3rd Quarter of 2014.

Education

BBA - Business Administration And Management

University JAIPUR NATIONAL UNIVERSITY

Commercial Secondary School -

Commercial Secondary School
Egypt

ILLI Institute of Tourism and Hotel Management -

ILLI Institute of Tourism and Hotel Management
Egypt

Diploma - Seaport Management

Almithaq Institute Education Support Service

Skills

  • Marina Operations Management
  • Team Leadership & Training
  • Customer Service Excellence
  • Health, Safety & Compliance
  • Technical Proficiency
  • Crisis & Incident Management
  • Multicultural Communication
  • Boat Training Course

Certification

  • Advanced Marina Manager (AMM), Global Marina Institute, Abu Dhabi, UAE, 10/30/23
  • Intermediate Marina Manager (IMM), Global Marina Institute, Dubai, UAE, 10/03/22
  • STCW (Standards of Training, Certification, and Watchkeeping for Seafarers)
  • Maritime Driving License, UAE

References

  • Mr. Ahmed Abdelhalim, (+971 508450216)
  • Mr. Philip Sather, (+971 50 583 4932)
  • Mr. John Paul (+971 050 368 4969)

Languages

Arabic
First Language
English
Proficient
C2

Work Type

Full Time

Work Location

On-Site

Timeline

Assistant Marine Operations Manager

Dubai Marina Yacht Club - Emaar Hospitality Group
10.2024 - Current

Senior Dock Master

Dubai Marina Yacht Club - Emaar Hospitality Group
02.2021 - 10.2024

Assistant Restaurant Manager

Armani Hotel Dubai - Emaar Hospitality Group
07.2019 - 01.2021

Assistant Restaurant Manager

The Address Dubai Marina - Emaar Hospitality Group
03.2015 - 06.2019

Assistant Banquet Manager

The Address Dubai Marina - Emaar Hospitality Group
06.2014 - 02.2015

BBA - Business Administration And Management

University JAIPUR NATIONAL UNIVERSITY

Commercial Secondary School -

Commercial Secondary School

ILLI Institute of Tourism and Hotel Management -

ILLI Institute of Tourism and Hotel Management

Diploma - Seaport Management

Almithaq Institute Education Support Service
Asem Hemida