Summary
Overview
Work History
Education
Skills
References
TRAINING
DECLARATION
PERSONAL PROFILE
PASSPORT & VISA DEATAILS
PERSONAL SKILLS
Timeline
Bartender
ASHOK KUMAR SHETTY

ASHOK KUMAR SHETTY

Summary

I am dedicated and customer focused hospitality professional with experience in delivering exceptional guest experience. I thrive in fast paced environments, maintaining a high standard of service while meeting the needs of diverse clientele. Passionate about creating memorable experience, I am eager to contribute to dynamic team and continue growing in the hospitality industry.

Overview

18
18
years of professional experience
4
4
Languages

Work History

Senior Waiter

Fisherman Hub, Hampton by Hilton
02.2023 - Current
  • Managed both front-of-house and back-of-house operations to ensure smooth service.
  • Addressed customer complaints and ensured a high level of customer service.
  • Hired, trained, and scheduled staff, conducted performance evaluations, and managed payroll.
  • Monitored inventory levels, ordered supplies, and ensured proper stock rotation.
  • Handled cash, processed credit card transactions, and generated reports.

RESTAURANT CAPTAIN

Hotel BMS
01.2016 - 01.2023
  • Providing excellent customer service and experience.
  • Managing guest reservations and seating.
  • Organising special events and parties.
  • Inspecting the hygiene and cleanliness of restaurant premises.
  • Collecting customer feedback for improvement.

CATERING WAITER

Amwaj Catering Service
01.2013 - 01.2016
  • Assisted in setting up tables, linens, chairs, and buffet stations according to event specifications.
  • Ensured tables were clean and properly set throughout the event, refilled drinks, and cleared plates between courses.
  • Communicated effectively with kitchen staff to ensure accurate and timely delivery of orders.
  • Assisted in breaking down tables, chairs, and buffet stations, and ensured the event space was clean and orderly.
  • Monitored and managed inventory levels of catering supplies and equipment.

WAITER

Hotel Deeepa Comforts
01.2008 - 01.2013
  • Assisted in setting up tables, linens, chairs, and buffet stations according to event specifications.
  • Greeting and Seating Guests: Welcomed guests warmly and escorted them to their tables.
  • Taking Orders: Accurately took food and beverage orders and relayed them to the kitchen staff.
  • Serving Food and Beverages: Delivered food and drinks to guests promptly and professionally.
  • Menu Knowledge: Provided detailed information about menu items, daily specials, and made recommendations.
  • Table Maintenance: Ensured tables were clean and properly set, refilled drinks, and cleared plates between courses.

Education

SSLC -

India

Skills

Attention to Details

References

Available upon request

TRAINING

  • Fire Alert and Safety Training from Dubai Municipality.
  • Basic food Hygenic and safety training from Dubai Municipality.
  • Basic Computer Training(MS word, Excel, PowerPoint)

DECLARATION

I hearby declare that above furnished details are true to the best of my knowledge. I promise to utilize my best efforts in order to fulfil my duties, if given an opportunity.

PERSONAL PROFILE

  • Date of Birth: 21/03/1985
  • Gender: Male
  • Nationality: Indian
  • Civil Status: Married

PASSPORT & VISA DEATAILS

  • Passport No: M9552226
  • Visa Status: Employment

PERSONAL SKILLS

  • Strong working Knowledge of relevant software as Hotelier, MS word ,MS Excell
  • Excellent customer service skills.
  • Good knowledge in English
  • Excellent communication & Organization skills.

Timeline

Senior Waiter

Fisherman Hub, Hampton by Hilton
02.2023 - Current

RESTAURANT CAPTAIN

Hotel BMS
01.2016 - 01.2023

CATERING WAITER

Amwaj Catering Service
01.2013 - 01.2016

WAITER

Hotel Deeepa Comforts
01.2008 - 01.2013

SSLC -

ASHOK KUMAR SHETTY