ASHWIN TAURO
Facility and Community Management Professional
Calgary
Summary
Versatile Facility and Community Management Professional offering 9-year track record of overseeing and managing Residential and Commercial Facility and Community operations to meet business objectives. Strong knowledge of budget administration, customer satisfaction and key decision making. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
5
5
Languages
Work History
Senior Community Management Executive
Luxury Owners Association Management Services
Dubai
09.2023 - 06.2024
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Managed community within established cost constraints.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Organized regular community events, fostering sense of belonging among members and promoting networking opportunities.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
- Evaluated property conditions and recommended improvements.
- Conducted member surveys to gather feedback on various aspects of community services, using data to inform future improvements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Facilities Engineer
IDAMA Facilities Management Solutions
Dubai
3 2019 - 08.2023
- Streamlined facilities operations, resulting in reduced downtime and increased productivity.
- Conducted root cause analysis for recurring issues, devising long-term solutions to prevent future occurrences.
- Reviewed subcontractor proposals critically during vendor selection process, securing high-quality services at competitive prices.
- Developed energy-saving initiatives, leading to a significant reduction in utility expenses.
- Improved facility efficiency by conducting regular inspections and implementing necessary upgrades.
- Enhanced workplace safety with thorough hazard assessments and implementation of corrective measures.
- Maintained up-to-date knowledge regarding industry best practices, driving continuous improvement within the organization''s facilities management processes.
Facilities Engineer
Emrill Services LLC
Dubai
08.2015 - 03.2019
- Reduced maintenance costs for the company by establishing preventive maintenance programs.
- Collaborated with cross-functional teams to complete complex facility projects on time and within budget.
- Optimized space utilization through effective workspace design and layout planning.
- Established clear communication channels between facilities department staff members to improve collaboration and streamline decision-making processes.
- Implemented comprehensive asset management systems to track equipment performance and optimize maintenance schedules.
- Estimated materials costs and sourcing requirements for project feasibility.
- Improved facility efficiency by conducting regular inspections and implementing necessary upgrades
- Adhered to timelines to meet quality assurance targets
Education
Bachelor of Science - Mechanical Engineering
Mangalore Institute of Technology And Engineering
India 08.2010 - 08.2014
Skills
Customer Relations
Team Player
Team Leadership
Administrative Skills
Customer Retention
Analytical Skills
Facility Management
P&L Management
CRM Software
Financial Reporting
Continuous Improvement
Certification
First Aider
Disclaimer
I hereby declare that all the information’s given above are true to the best of my knowledge.
Timeline
Senior Community Management Executive
Luxury Owners Association Management Services
09.2023 - 06.2024
Facilities Engineer
Emrill Services LLC
08.2015 - 03.2019
Bachelor of Science - Mechanical Engineering
Mangalore Institute of Technology And Engineering
08.2010 - 08.2014
Facilities Engineer
IDAMA Facilities Management Solutions
3 2019 - 08.2023
First Aider
Fire Warden
IOSH Supervising Safely
M-100: Essentials of Community Management
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