Asma Al Hammadi

1. Ensure collection of amounts granted under the financial instrument held against customer account.

2. . Continually monitor the dispatched material against customer account to truck /update the claims.

3. Follow up on outstanding balance owed to ES.

4. Communicating with the sales department on dispatches issues.

5. Resolve customer queries on invoice and outstanding credit note.

6. Coordinating with the customer in reconciling the claims.

7. Communicating with dispatch and logistics to ensure proper delivery notes are available.

8. Communicating with financial institution in issues related to collection process.

9. Coordinate with the credit officer in issues related to collection process.

10. Handling cash against documents.

11. Ensure all data related to the collection are updated in the system.

12. Assist sales team in issues related to collection.

13. Provide support and reliever work to another team member.

14. Participate in common projects.