ATTIQ AHMED

• Managed full P&L; for hypermarket AED 1.8 M to 2.5 M (4.5– 6 Cr monthly turnover)
• Oversaw store size of approx. 12,500–13,000 sq ft
• Led cross-functional teams across FMCG, Fresh, and Non-food departments
• Category Contribution:
• - FMCG: 40–50% of total revenue
• - Fresh/Frozen (Fruits, Vegetables, Meat): 20–25%
• - Non-Food (Household, Electronics, etc.): 25–30%
• Implemented Promotions/ Rentals with adding increasing footfall by 15%+
• Handled vendors/ suppliers negotiations improving margins and supply efficiency
• Supported expansion, store setup, and business growth initiatives
• Developed supplier partnerships for improved supply chain management.
• Improved customer retention rate from 65% to 85% by identifying and addressing concern team for shortfalls.
• Established clear budgets and cost controls strategies to meet objectives.
• Elevated daily floor operations to consistently meet monthly KPIs and SLAs.

Assist in maintaining effective stock management by coordinating stock value control, out-of-stock orders, and merchandise deliveries with team members.

Encourage team proactivity and support strategies aimed at achieving area store targets each month, quarter, and year.

Oversee daily operations to ensure efficiency and productivity by monitoring aging stock and shrinkage at regular intervals.

• Monitored key performance indicators to drive continuous improvement across all stores.
• Oversee & Manage all area market rental agreements and ensure timely renewals with all suppliers and vendors.
• Attending conferences and industry events & Training business development staff on a regular interval.
• Carried out regular audits, ensured strict adherence to health and safety guidelines across all stores.
• Prepared detailed market analysis reports for informed decision making by senior management.
• Maintaining the SOP standard to ensure smooth operation among all the new and existing staff.
• Ensure and Handle daily hypermarket checklist and weekly reports including sales, customer service, stock status, handling slow-moving & fast-moving item list and proper merchandising list among the respective each outlet concern team.
• Maximised profitability through meticulous cost control measures.
• Developed promotional plans for increased sales during festive periods.
• Built strong relationships with both internal and external stakeholders for seamless business operations.
• Performed various store operations including opening and closing procedures, product display management and budget control.

• Assisted in recruitment processes to build a reliable and competent workforce.
• Collaborated with management on strategic planning for seasonal sales events.
• Ensured cleanliness, resulting in an improved health and safety record.
• Executed promotional strategies at store level, improving product visibility.
• Handled customer complaints, leading to higher satisfaction levels.
• Monitored floor activities, ensuring compliance with company policies and regulations.
• Ensuring all the price tag should be displayed on respective shelfs gondolas & pallets.
• Delegated tasks effectively, maximizing employee skill utilization.
• Handling & submitting the daily/ weekly/ monthly reports to head office.

• Researching, planning, and implementing new target market initiatives
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Developing quotes and proposals for prospective clients
• Support team in implementing sales tactics and in achieving growth objectives and sales targets.
• Handling & submitting the weekly & monthly reports to country head manager.
• Managed key accounts, ensuring high levels of customer satisfaction.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Supported front-line sales teams with well-coordinated administrative operations.