Summary
Overview
Work History
Education
Skills
Timeline
Generic

Avilah Chandran

Dubai

Summary

  • Professional with 18+ years of experience in the area of Account Management, New Client acquisition, Sales Strategy and Talent Acquisition.
  • Driving Sales and Operations for the organization and employed a pragmatic approach and catapulted the margins in excess of the plan
  • Currently responsible for new business development across industries like Retail, Travel and Hospitality across GCC
  • Services and Solutions selling across Industry verticals.

Overview

17
17
years of professional experience

Work History

Strategic Account Manager- Middle East

ITC Infotech India Limited
Dubai
07.2019 - Current
  • Managing Solution Sales for GCC countries entailing Cloud migration, Big Data, Data Analytics, SCM
  • Promoting ITC Infotech's Services and Solutions to the customer base across the Middle East
  • Acquired 3 Logos across Hospitality, Automotive and Healthcare with a potential pipeline across hospitality and airlines in the next 4 quarters.
  • Steered efforts in new business development and managed key accounts and expanded revenue streams with the development of strategic partnerships and cross-functional collaborations.
  • Managing the entire range of functions including market research and competitor analysis, delivering client presentations, preparing estimates and proposals , negotiated prices, terms of sales and service agreements.
  • Delivered measurable success by consistently meeting or exceeding client expectations, solidifying reputation as a reliable account partner.

Strategic Account Manager

ITC Infotech India Limited
Hyderabad, India
05.2016 - 06.2019
  • Successfully managed the process of lead generation, contract sign off , price negotiation, closure.
  • Expanded the company''s presence within existing accounts through effective networking and relationship-building efforts.
  • Managed a portfolio of key accounts within the Healthcare and Retail verticals, ensuring high levels of client satisfaction and retention.
  • Acquired 2 new logos in the Healthcare and Retail industry and scaled the business from scratch to 100 FTE and grew the annual revenues to USD 1Mn within a span of 12 months.
  • Built an annual portfolio of 4 Mn USD in a span of 3 years.
  • Conducted an ongoing in-depth marker research and built a strong plan to acquire newly opened captive centres in India.
  • Maintained the opportunity pipeline by engaging with prospects, partners, and key customers.
  • Developing Periodical account plans, revenue forecast and reports.
  • Served as the primary point of contact for all account-related matters including Delivery, Operrations , HR and recruitment, thereby building trust with key decision makers.

Senior Account Manager

TEKsystems
Hyderabad, India
06.2014 - 05.2016
  • Acquired a new logo in Healthcare and grew the account from scratch to 120 FTE in less than 1 year.
  • Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
  • Served as the primary point of contact for all account-related matters, building trust with key decision makers.
  • Expanded the company''s presence within existing accounts through effective networking and relationship-building efforts.

Senior Talent Acquisition Manager

Senior Talent Acquisition Manager

Allegis Services India Pvt. Ltd
Bangalore, India
09.2012 - 07.2014
  • Individually managed Leadership hiring for the organization
  • Oversaw the management of recruitment budgets and vendor relationships, ensuring cost-effective solutions for sourcing top talent.
  • Led a team of 6 members to manage the internal hiring needs of 4 business lines across India, increasing the organization headcount by 400 employees YoY.
  • Spearheaded diversity and inclusion initiatives, creating inclusive job advertisements and fostering partnerships with diverse professional groups.

Manager Business Development and Operations

Alucosys "Integrated Facade Systems"
Bangalore, India
11.2009 - 11.2011
  • Accomplished multiple tasks within established timeframe
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.

Senior Associate

ThinkTank Advisors India Pvt. Ltd
Bangalore , India
10.2008 - 11.2009
  • Analyzed market Research Data to create a proposal on the incubation of an education institution for Masters in business administration courses. - Leviosa Business School

Dominion Training Services

  • Collaborate with CXO across Industries as apart of new business development.
  • Planning and Execution of events hosted for CXO level participants and the IVY League Faculty .

Deputy Manager- Recruitment

Kingfisher Airlines
Bangalore, India
05.2007 - 10.2008

Handled End to end recruitment for all skills across the airline, Pan India

Education

MBA - Strategy And Marketing

Indian Institute of Management, Kozhikode
Kozhikode, India
04.2011

Bachelor of Commerce -

Bharatiya Vidya Bhavan
Hyderabad, India
1998

Skills

  • Sales strategy development
  • Competitive Analysis
  • Pipeline Management
  • Channel Partner Management
  • Client Relationship Building

Timeline

Strategic Account Manager- Middle East

ITC Infotech India Limited
07.2019 - Current

Strategic Account Manager

ITC Infotech India Limited
05.2016 - 06.2019

Senior Account Manager

TEKsystems
06.2014 - 05.2016

Senior Talent Acquisition Manager

Allegis Services India Pvt. Ltd
09.2012 - 07.2014

Manager Business Development and Operations

Alucosys "Integrated Facade Systems"
11.2009 - 11.2011

Senior Associate

ThinkTank Advisors India Pvt. Ltd
10.2008 - 11.2009

Deputy Manager- Recruitment

Kingfisher Airlines
05.2007 - 10.2008

MBA - Strategy And Marketing

Indian Institute of Management, Kozhikode

Bachelor of Commerce -

Bharatiya Vidya Bhavan
Avilah Chandran