Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic
AWA CLAUDIA Lum

AWA CLAUDIA Lum

Al Ain,UNITED ARAB EMIRATES

Summary

Motivated recent graduate, seeking to launch career with company offering professional development opportunities. Knowledgeable about sales techniques and lead generation, ready to expand on classroom experience in real-world setting.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work history

Sales/Account Manager

Class Market
Buea, Cameroon
12.2019 - 02.2025
  • Enhanced brand visibility through active participation in industry events.
  • Strengthened client relationships with regular follow-ups.
  • Managed key accounts to sustain business growth.
  • Presented sales reports at monthly review meetings.
  • Collaborated with internal teams to ensure seamless service delivery.
  • Negotiated buying conditions and sales contracts to secure lucrative deals.
  • Maintained comprehensive customer database, ensuring efficient record-keeping.

Sales and customer service representative

Bills Elecronics
Kumba, Cameroon
08.2016 - 09.2017
  • Implemented effective sales techniques to maximise profits.
  • Managed daily sales operations to achieve business objectives.
  • Handled cash transactions accurately, maintaining financial integrity at all times.
  • Utilised knowledge of company products and services for increased sales.
  • Maintained high standards of professionalism whilst interacting with customers.
  • Coordinated delivery schedules for optimum order fulfilment.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Participated in regular staff meetings, contributing ideas for improved customer experience.
  • Established strong relationships with customers, enhancing brand loyalty.
  • Responded promptly to customer questions to improve customer loyalty and satisfaction.

Education

Bachelor's degree - Management

INTERNATIONAL UNIVERSITY BAMENDA
Bamenda /Cameroon
10.2023 - 12.2024

Skills


  • Time management proficiency
  • Patience and perseverance
  • Integrity and trustworthiness
  • Project management tools usage
  • E-Commerce systems familiarity
  • Cash handling
  • Customer Service
  • Customer relations
  • Product knowledge
  • Account management
  • B2B selling
  • Risk Management
  • Communication
  • Project Management
  • Microsoft Office Suite

Languages

English
Native

Affiliations

  • Reading, Singing, Traveling and Surfing the internet

Timeline

Bachelor's degree - Management

INTERNATIONAL UNIVERSITY BAMENDA
10.2023 - 12.2024

Sales/Account Manager

Class Market
12.2019 - 02.2025

Sales and customer service representative

Bills Elecronics
08.2016 - 09.2017

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AWA CLAUDIA Lum