Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
AYMEN JELASSI

AYMEN JELASSI

Summary

Experienced and dedicated Client Advisor with a strong background in the fashion and jewelry industries. Skilled in oral and written communication, active listening, and analytical problem-solving. A solid team player who excels in collaborating with coworkers. Possesses a strong clienteling mindset and a commitment to exceptional client centricity and retention. Goal-oriented and continuously seeking opportunities for growth and learning.

Overview

11
11
years of professional experience

Work History

Senior Client Advisor

ZEGNA
09.2022 - Current
  • Represent the Brand to all clients and provide them with a personalized selling ceremony & Fashion and trend expertise.
  • Develop a highly empathetic client relationships.
  • Maintain a an exceptional client centricity approach
  • Promptly responded to inquiries and requests from prospective customers.
  • Demonstrate an excellent knowledge of product and Brand history.
  • Build and strengthen clients relationship and retention.
  • Achieve the store & individual target & KPI's achievement.
  • Assist the daily operations, break scheduling, floor management & till opening & closing
  • Act as the key holder and a role-model at all times.

Sales Consultant

BURBERRY
11.2018 - 09.2022
  • Develop a personalized shopping experience for all the clients.
  • Establish a strong client data base through establishing a long lasting relationship with all clients.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Maintain flexibility, honesty and team player mindset.

Senior Sales Associate

HARVEY NICHOLS
05.2016 - 10.2018
  • Ensure the high level of client satisfaction through offering an outstanding client journey
  • Provide an excellent product knowledge & fashion expertise
  • Demonstrate a Clienteling mindset by strengthening the relationship with all clients
  • Meet all the different targets & KPI's needed.


Sales Advisor

DAMAS JEWELRY
01.2014 - 04.2016
  • Meet and increase the sales by offering advice on purchases and promoting additional cross-selling products.
  • Provide a high client service standards to all clients
  • Ensure Client need is always met demonstrating the relevant Jewelry and trend expertise.
  • Ensure that all monthly and yearly KPI's & Targets are met.
  • Ensured that the Maison selling protocol is usually well maintained.

Education

High School Diploma -

The Faculty of Letters, Art & Humanities- TUNISIA
TUNISIA
06.2010

Skills

  • Excellent selling skills
  • Relationship Management
  • Performance Tracking
  • Effective communication
  • Great listening skills
  • Team Player

Languages

Arabic
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

Senior Client Advisor

ZEGNA
09.2022 - Current

Sales Consultant

BURBERRY
11.2018 - 09.2022

Senior Sales Associate

HARVEY NICHOLS
05.2016 - 10.2018

Sales Advisor

DAMAS JEWELRY
01.2014 - 04.2016

High School Diploma -

The Faculty of Letters, Art & Humanities- TUNISIA

Similar Profiles

CREATE PROFILE
AYMEN JELASSI