AYUK ARRAH PRINCELY ASHU
Abu Dhabi
Summary
Dedicated secretarywith excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes.
Overview
5
5
years of professional experience
Work History
Secretary
Guinness Cameroon SA. Ltd
04.2022 - 11.2023
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Secretary to the General Manager
Lawyers Global Cameroon
02.2020 - 08.2022
- Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
- Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
- Contributed to effective team management by maintaining open lines of communication with staff members across departments.
- Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
- Reviewed incoming correspondence for the General Manager''s attention, prioritizing urgent matters for swift resolution.
- Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Proactively anticipated the General Manager''s needs and provided timely assistance, ensuring their focus remained on high-priority tasks.
- Organized events and conferences, ensuring successful execution through meticulous planning and coordination efforts.
- Managed executive calendar to maximize time utilization and ensure timely attendance at important meetings.
- Streamlined project management tasks such as tracking deadlines and monitoring progress toward team goals.
- Increased accuracy in expense tracking by meticulously managing receipts and preparing monthly financial reports for review.
- Served as a liaison between departments, facilitating communication and collaboration for smooth operations.
- Maintained a professional atmosphere within the office space through careful organization and cleanliness standards enforcement.
- Assisted in hiring new employees by coordinating interviews, conducting reference checks, and participating in final selection decisions.
Secretary to the General Manager
Real Estate Agency Mav SARL-Yaounde.
10.2018 - 11.2020
- Supported the General Manager in decision-making by providing accurate data, research, and reports.
- Maintained a well-organized filing system for easy document retrieval and improved office workflow.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Transcribed and organized information to assist in preparing speeches and presentations.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Bachelor Of Arts - International Relations (History And Archaeology)
UNIVERSITY OF DSCHANG CAMEROON
Dschang 07.2022
Diploma - Software And Hardware Management
JEWISCO COMPUTER INSTITUTE
Dschang 11.2019
A-Level ( High School Certificate) -
GOVERNMENT BELIGUEL HIGH SCHOOL DSCHANG
DSCHANG 06.2019
High School Certificate -
GOVERNMENT BELIGUEL HIGH SCHOOL BAMENDA
Bamenda 06.2016
Skills
- Verbal and written communication
- Office Administration
- Organization
- Customer Service
- Keyboarding skills
- Appointment Scheduling
- File Management
- Document Preparation
- Calendar Management
- Confidentiality understanding
- Sales Support
- Schedule Management
- Complex Problem-Solving
- Multi-Line Phone Systems
- Quickbooks
- Supply Restocking
- Payroll Processing
- File systems management
- Report Writing
Languages
English
Bilingual or Proficient (C2)
French
Intermediate (B1)
Timeline
Secretary
Guinness Cameroon SA. Ltd
04.2022 - 11.2023
Secretary to the General Manager
Lawyers Global Cameroon
02.2020 - 08.2022
Secretary to the General Manager
Real Estate Agency Mav SARL-Yaounde.
10.2018 - 11.2020
Bachelor Of Arts - International Relations (History And Archaeology)
UNIVERSITY OF DSCHANG CAMEROON
Diploma - Software And Hardware Management
JEWISCO COMPUTER INSTITUTE
A-Level ( High School Certificate) -
GOVERNMENT BELIGUEL HIGH SCHOOL DSCHANG
High School Certificate -
GOVERNMENT BELIGUEL HIGH SCHOOL BAMENDA
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