AZAD SHAIK
Hospitality And Hotel Management
Dubai,DU
Summary
Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Waiter
DUBAI WORLD TRADE CENTER
DUBAI, DUBAI
09.2021 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
BARISTA
IBACO
VIJAYAWADA, ANDHRA PRADESH
09.2020 - 03.2021
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Complied with standards for merchandising, stocking and storing product.
WAITER
MARRIOT BENGALORE WHITEFEILD
BANGALORE, KARNATAKA
11.2019 - 02.2021
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
Bachelor of Science in Business - Hospitality And Hotel Management
WESTIN COLLEGE oF HOTEL MANAGMENT
VIJAYAWADA 07.2018 - 03.2021
Skills
Upselling techniques
Food station setup
Food spoilage prevention
High-volume dining
Guest relations management
Certification
Certified waiter, Dubai World Trade Center, Dubai airshow
Timeline
Certified Head waiter, Dubai World Trade Center - Abu Dhabi Formula 1
12-2021
Certified waiter, Dubai World Trade Center, Dubai airshow
11-2021
Waiter
DUBAI WORLD TRADE CENTER
09.2021 - Current
BARISTA
IBACO
09.2020 - 03.2021
WAITER
MARRIOT BENGALORE WHITEFEILD
11.2019 - 02.2021
Bachelor of Science in Business - Hospitality And Hotel Management
WESTIN COLLEGE oF HOTEL MANAGMENT
07.2018 - 03.2021