Aziza Mukhamadieva
Dubai
Summary
Dynamic and results-driven professional with a strong foundation in communication proficiency, passion for customer engagement and sales is reflected through extensive experience in building client relationships and developing effective sales strategies. Committed to leveraging these competencies to drive success in the retail sector while pursuing opportunities for career advancement.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Sales Associate
Boss Store – The Dubai Mall
Dubai
2025.10 - 2026.07
- Build and maintain strong relationships with existing clients and ensure repeat business and long-term loyalty.
- Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale.
- Handle customer complaints professionally and efficiently, in line with the company after sales policy.
- Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies.
- Assist in visual merchandising, improving shop floor appeal.
- Participate in staff meetings contributing valuable insights for improvement.
- Collaborate with team members for efficient store operations.
- Enhance customer experience through all communication channels through professionalism and product knowledge.
Sales Expert
Dyson Store – The Dubai Mall
Dubai
2024.11 - 2025.10
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Generated reports for internal use and analysis by mining customer feedback and CRM data.
- Provided after-sales support to maintain good client relationships and encourage repeat business.
- Demonstrated product features effectively to potential customers, resulted in increased interest and enquiries.
- Handled customer complaints promptly, ensured high levels of satisfaction.
- Communicated with potential and existing customers in-person, over telephone and via webchat to maximize sales opportunities.
Education
Master of Project Management -
Graduate school of business and entrepreneurship
Tashkent, Uzbekistan 2021.09 - 2023.06
Bachelor of Business Administration -
Westminster International University in Tashkent
Tashkent, Uzbekistan 2008.10 - 2012.06
Skills
- Communication proficiency
- Stress resilience
- Multitasking efficiency
- Conflict de-escalation
- Sales strategy implementation
- Retail industry awareness
- Visual merchandising
- Stock management
- Computer literate
Languages
Russian
Native
English
Fluent
Uzbek
Fluent
Turkish
Fluent
Timeline
Sales Associate
Boss Store – The Dubai Mall
2025.10 - 2026.07
Sales Expert
Dyson Store – The Dubai Mall
2024.11 - 2025.10
Master of Project Management -
Graduate school of business and entrepreneurship
2021.09 - 2023.06
Bachelor of Business Administration -
Westminster International University in Tashkent
2008.10 - 2012.06