Baligh Hamdi

- Managed a full book of VIP Emirati and international clients in a flat-out fine dining environment.
- Drove positive reviews up by 30% by delivering proper, personalised service.
- Took two new juniors under my wing and trained them up on premium service standards.
- Handled any customer dramas with ease, keeping a 95% guest satisfaction score.

Provided polyglot service for a seriously high-end clientele, including global celebrities.

Catered to heaps of international clients at a exclusive venue, using 5+ languages to make them feel at home.

- Provided personalized service to VIP guests and international tourists, leveraging fluency in 5 languages to enhance their experience and ensure satisfaction.
- Acted as a cultural bridge, successfully managing client expectations and resolving inquiries in a high-volume, tourist-dense location.

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.