Basil Abdelghaffar

Partner and CEO of Fullmetal:

Fullmetal is an online jewellery business, specialising in the making of custom dental grillz. We create high quality dental grade jewellery for our customers. We are one of the only companies in the UAE that offer this product and we certainly offer the fastest and best quality services to our clients.

Key responsibilities included:

• Managing business relationships by establishing and maintaining partnerships with other partner companies.
• Developing new markets for expansion of company's product range.
• Delivering high quality service to clients through effective communication and problem resolution.
• Enhancing operational efficiency with implementation of streamlined processes.
• Formulating strategic plans to drive business growth.
• Negotiating contracts with suppliers, securing favourable terms.
• Pioneering initiatives for business development and market penetration.
• Conducting rigorous quality control inspections on all products to guarantee compliance with quality standards.
• Insuring that the grillz follow the anatomical structure of the client's teeth and can comfortably be seated in the oral environment.

• Worked under experienced specialists in 7 different fields of dentistry and worked cases under supervision for every speciality.
• Demonstrated keen attention to detail whilst assisting with multiple dental procedures.
• Assisted in house calls during my prosthodontics rotation to create different prosthetics for people of determination.
• Effectively translated and explained to patients the procedures and expected outcomes of their treatment.
• Developed patient rapport by offering empathetic and reassuring communication during dental procedures.
• Shadowed experienced dentists, gaining valuable hands-on experience.
• Conducted initial oral screenings, aiding in the detection of oral health issues.
• Assisted in surgical procedures, ensuring professional execution and patient comfort.
• Followed infection control protocols strictly, reducing risk of cross-contamination.
• Completed patients' records accurately after each appointment, ensuring data integrity.
• Provided oral hygiene advice to patients, promoting preventative care practices.
• Facilitated efficient scheduling of appointments, minimising waiting time for patients.
• Utilised advanced technological tools for precise diagnosis and treatment planning.
• Handled emergency situations calmly, providing immediate necessary interventions.
• Educated patients on postoperative and general oral health care.
• Mastered support duties for commonly practised dental procedures.
• Took bitewing, panoramic and occlusal X-rays and prepared for dentist assessment.
• Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.

• Ensured timely deliveries by adhering to scheduled routes and time frames.
• Maintained vehicle cleanliness, contributing to a professional image.
• Improved customer satisfaction with prompt and courteous delivery service.
• Conducted basic maintenance tasks for optimal vehicle performance.
• Demonstrated knowledge of local routes to enhance efficiency in deliveries.
• Complied with traffic regulations for safety on the road.