Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Bassem Khalil

Credit Manager
Doha
Bassem Khalil

Summary

I am a self-motivated, reliable, responsible and hard working person. I have almost 10 years of experience in accounting and Finance with a Bachelor degree from one of the top universities in my Home country.
I am always ready to take new challenges, develop myself, learn, motivate myself and others.

Overview

11
years of professional experience
4
years of post-secondary education
2
Languages

Work History

The Westin Doha Hotel & Spa
Doha

Credit Manager
08.2019 - Current

Job overview

  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Compiled data critical to analysis of annual bad debt.
  • Streamlined processes for early identification of potential credit system and monitoring problems.
  • Collaborated with management to evaluate credit strategies and develop improvements.
  • Provided resources and expertise for conversion, validation and training required for company-wide software updates.
  • Work cross-functionally with sales, management and other departments to maintain effective operations.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Assisting Paymaster to perform all payroll tasks during his absence.

The Westin Doha Hotel & Spa
Doha

Assistant Credit Manager
04.2017 - 08.2019

Job overview

  • Wrote and implemented standard operating procedures for credit personnel to achieve consistency in unit operations.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Developed strategies to expedite payments and customer resolutions.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Streamlined processes for early identification of potential credit system and monitoring problems.

The Westin Doha Hotel & Spa
Doha

Accounts Receivable Supervisor
02.2016 - 03.2017

Job overview

  • Resolved complaints from clients and customers and fielded overall company reviews.
  • Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
  • Set goals for accounts receivable team of 1 clerk and developed strategies to meet goals.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Conducted census, financial and insurance reports of payors to determine necessary actions for overdue or credited accounts.

Le Meridien Medina
Medina

Accounts Receivable Clerk
09.2014 - 02.2016

Job overview

  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Responded to inbound inquiries regarding accounts and payments.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Generated monthly accounts receivable reports to submit developments for management review.

Raya Contact Center
Cairo

Account Advisor
01.2013 - 07.2013

Job overview

  • Project: Directory inquiry of UAE - DU
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Education

Ain Shams University
Cairo

Bachelor of Accountancy from Business And Accounting
01.2008 - 01.2012

University Overview

Skills

Sales proficiency

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Accomplishments

Accomplishments
  • Created a strong SOP complying with Marriott international policies and flexible to our Operations and Sales Teams.
  • Successfully managed over 20 Million QAR Aging with Monthly
    receivables over 8 Millions QAR.
  • Drove the Average collection days and over 60 days % to the
    minimum value.
  • Reduced the Bad debts to the minimum amount since 2018 until date due to following our strict and flexible SOP internally and maintaining high credit check externally.
  • Built a great and trustable relationship with our clients.
  • Recorded Green in all recent ISRA Audits operated by Marriott int. as well as Owning Company internal Audits operated by KPMG.

Interests

Sports

Travel

Timeline

Credit Manager
The Westin Doha Hotel & Spa
08.2019 - Current
Assistant Credit Manager
The Westin Doha Hotel & Spa
04.2017 - 08.2019
Accounts Receivable Supervisor
The Westin Doha Hotel & Spa
02.2016 - 03.2017
Accounts Receivable Clerk
Le Meridien Medina
09.2014 - 02.2016
Account Advisor
Raya Contact Center
01.2013 - 07.2013
Ain Shams University
Bachelor of Accountancy from Business And Accounting
01.2008 - 01.2012
Bassem KhalilCredit Manager