BEEKE NDONWO ANGE BENOIT

• Greet arriving guests, paying attention to their needs and order

• Preparation of cold and hot beverages and different type of fruit juices as well as milk shakes

• Collecting orders and preparing exactly what the guest ordered

• Up selling and doing suggestive selling to create product awareness to customers

• Answer telephone calls from guests seeking to make home delivery.

• Provides guest with orders an make sure there are comfortable.

• Doing weekly and monthly inventory and ensuring stocks are always available in store

• Coordinating staffs and making sure we attend daily weekly and monthly targets.

• Assist in preparing simple drinks (e.g., Americano, tea, black coffee).
  Learn to use espresso machines and grinders under supervision.
  Follow standardized recipes and portion sizes
• Clean tables, counters, equipment, and machines regularly.
  Ensure work area is always clean and organized.
  Follow food safety and hygiene standards (very important in Dubai).
• Help with setup and closing duties.
  Restock supplies (cups, sugar, milk, etc.).
  Run simple tasks such as grinding beans or frothing milk when asked.
• Operate POS (point-of-sale) system under supervision.
  Learn how to process payments (cash, card, mobile).
• Exhibited multitasking abilities under pressure, maintaining high-quality service even in rush hours.