Bibin Raj C. R
Dubai
Summary
17 Years of work experience in Information Technology , ERP Software , POS , Network & Data security.
Highly skilled and results-driven person with experience in identifying and mitigating security risks. Proficient in conducting threat assessments, implementing robust security measures, and leading incident response efforts by proactive monitoring and vulnerability management.
Proven capacity to handle complex business and technical problems and work effectively with individuals at all levels.
Overview
18
18
years of professional experience
Work History
IT Manager
CITIZEN WATCHES GULF CO.
06.2017 - Current
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Guided organizational technology strategy and roadmaps.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
- Interacted and negotiated with vendors and contractors to secure products and services.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Implemented and maintained technology and software budget.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Managed life cycle replacement of hardware and software.
- Coordinated secure system access of users to various department systems and platforms.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- ERP Administration(SAP Business one Support , Implementation, Upgrades and Support)
Server/Network Admin & Technical Support
Techsys Technology LLC
01.2015 - 01.2017
- Server administration, ERP Implementation, Database Administration, Virtualization (VMware Exsi ,Microsoft HyperV)
- Administering & designing LANs and WANs internet/intranet Firewall configuration and installation(Fortinet, SonicWALL, Cyberom, Chekpoint, WatchGuard, Draytek, Sophos)
- Automated backup solutions
- Server fail-over and Disaster recovery solutions
- POS: POS system installation and Configuration, including barcode scanners printers and other pos related device(Zebra, Motorola, Symbol, Honeywell, Fargo, Citizen, Epson, Star etc.)
- Access Control & Security Devices
- Barcode Scanners (all kinds of wired and wireless scanners), Motorola PDT & Handheld Systems, all POS related Devices, RFID Scanners & Security Device
- Card Printers (Zebra, Fargo , Evolis etc)
- Access Control & Biometric Devices (ZKteco, Suprema)
- IP Camera , Surveillance Cameras (Installation & Configuration)
Sr System Integration Consultant
Nortech Infonet Pvt Ltd
01.2009 - 01.2015
- Server Administration(database, proxy, VMware Esxi etc)
- Administering & designing LANs and WANs internet/intranet Firewall configuration and installation(Fortinet, SonicWALL, Cyberom, Chekpoint, WatchGuard)
- Extensive experience in installation, administration and networking in various environments
- Well‐versed with the Installation, configuration & administration of Microsoft Windows 2003/2008/2012 Servers(Terminal Servers, Domain Servers, Storage Servers, Application servers etc)
- Installation and troubleshooting of SAP and SQL within a client's digital environment
- Responsible for Network connectivity configuration, troubleshooting, & security
- Investigating, diagnosing and resolve all network problems
- Maintaining pre-packaged software applications on the LAN, Adding new VLANs and making changes to the VLAN database as per requirement
- Installation Configuration and troubleshooting SAP Business One Versions(8.81, 8.82, 9.0, 9.1, 9.2)
- Performed database administration, database shrinking, data backups, log archiving and checking the log file for trouble shooting
- Creating users, roles and assigned required privileges for the database access
- Updated knowledge of SAP marketplace for SAP notes for troubleshooting the problems arising out of daily system administration activities
- Performed post installation checks and procedures, database backups and recovery
- Monitored Systems at the operating system level, the database level
- SAP B1 application level Full trouble shooting support for the user's authorization failures in all SAP applications and resolving the Security issues and support in integration testing
- Experience in user administration 7x24 on call production support, quick turnaround for end user requests, and Helpdesk support for user administration
System Administrator
Infolink Pvt Ltd
01.2008 - 01.2009
Desktop and Server support
- Server Installation & Configuration
- VPN & Firewall Configuration
- Microsoft SQL server & Oracle Database server installation
- 24/7 support support for Banking sector
- Domain server installation & Migration
- Database server upgrade
Field Engineer
Airtel Broadband
01.2007 - 01.2008
- Onsite Modem installation & configuration
- MPLS, IPSEC VPN installation for Small & Medium Business
- Manage and Install Proxy servers
Education
BCA -
Mahatma Vishwa Vidyalay
Skills
- Server Administration
- Network Administration
- Managing Large Environments
- Microsoft SQL Server
- Telecommunication Devices
- Network Performance Monitoring
- Manage & Configure VPNS (IPSEC,SSL,MPLS)
- SAP Business One Administration & implementation
- Information confidentiality
- Technical support
- Information security
- Virtualization(VMWARE, Hyper-V)
- Enterprise architecture
- Technical troubleshooting
- Disaster recovery
- IT service management
- IT risk management
- Team collaboration
- Cybersecurity best practices
- Database administration
- Client administration
- Master data management
- Business process analysis
- Customer relationship management (CRM)
- Performance testing
- POS software & Devices support and installation
Personal Information
Title: IT MANAGER/ CONSULTANT
Skills
Core competencies in Windows systems and network applications experience in Managing large, complex environments with servers across multiple datacenters on multiple continents, Support network hardware such as firewalls, load balancers and switches and storage hardware such as SAN, DAS and NAS systems, Installed and Administered VMware virtual machines, hypervisors and clusters, Deployed and administered Microsoft SQL Server in standalone and clustered environments, Implemented procedures for operational processes including deployment, upgrade, migration and maintenance, Configured, troubleshot, and maintained Windows 2003, 2008, 2012, 2016,2019 Servers (DHCP, AD, Terminal servers), Extensive knowledge of operating systems typically in use in a business setting, Proficient in cable installation wireless connections WAN and LAN, Configure and maintain the organization's internal computer network, Manage network security tools, e.g., firewall (Fortinet, Cyberom, Sonicwall, Checkpoint, Draytek, Sophos etc.), anti-virus and intrusion detection systems, Identify, troubleshoot, solve and document network connectivity and performance issues, Install and support hard-line telephones and other networked telecommunication devices, Monitor network performance and optimize the network for optimal speed and availability, Install, configure and maintain network hardware, for example, Cisco routers and switches, Deploy, configure and upgrade network software, such as enterprise antivirus or diagnostics programs, Implement and maintain emergency backup and restore systems for mission-critical network servers, Regulate user access to sensitive files to protect against internal security breaches, IPSEC, SSL, MPLS VPNs
Timeline
IT Manager
CITIZEN WATCHES GULF CO.
06.2017 - Current
Server/Network Admin & Technical Support
Techsys Technology LLC
01.2015 - 01.2017
Sr System Integration Consultant
Nortech Infonet Pvt Ltd
01.2009 - 01.2015
System Administrator
Infolink Pvt Ltd
01.2008 - 01.2009
Field Engineer
Airtel Broadband
01.2007 - 01.2008
BCA -
Mahatma Vishwa Vidyalay
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