Over 17 years of experience as an HR professional specializing in recruitment, talent acquisition, and employee relations. Expertise in HR policies, compliance, and management of HR information systems, particularly Oracle Fusion. Proven ability to enhance organizational efficiency through strategic HR initiatives and meticulous pre-boarding preparation. Strong problem-solving and teamwork skills demonstrated through effective attendance and leave tracking management.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
Work history
Senior Administration Officer - HR
Leader L.L.C. Juma Al Majid Holding Group
2014.10 - 2026.02
Led HR & Administration operations for 800+ employees, overseeing recruitment, onboarding, attendance, and employee relations with a dedicated HR team.
Managed end-to-end recruitment and onboarding processes, including job description preparation, candidate sourcing, interviews, offer letters, induction, and smooth integration of new hires.
Refined and implemented office policies and HR procedures to enhance organizational efficiency.
Developed and executed comprehensive HR frameworks ensuring alignment across departments.
Supervised staff attendance using biometric systems and ensured accurate calculation of overtime and allowances.
Administered payroll processing, leave management, and end-of-service settlements in line with UAE labor law.
Coordinated regulatory inspections (Municipality, Civil defense, Ministry of Labor) ensuring full compliance.
Oversaw visa processing, renewals, and documentation in coordination with PRO and government authorities.
Planned and managed staff travel, ticketing, and accommodation for local and international trips.
Liaised with IT to resolve staff technical issues promptly and efficiently.
Ensured seamless coordination with insurance providers for staff medical coverage and benefit renewals.
Implemented and monitored health, safety, and HR policies in collaboration with Safety Department.
Supported grievance handling and disciplinary cases with confidentiality and fairness.
Maintained accurate employee records and ensured HR documentation compliance.
Managed and controlled group staff accommodation to ensure operational efficiency and employee satisfaction.
Collaborated with Group HR teams to implement HR initiatives and systems company-wide.
ADMINISTRATIVE OFFICER
Leader Metal industries
2008.06 - 2014.09
Act as a point of contact for employee concerns, grievances, and disciplinary matters.
Maintain accurate employee records and HR documentation.
Ensure compliance with labor laws, employment regulations, and internal policies.
Prepare HR reports, dashboards, and metrics for management review.
Schedule meetings, interviews, HR events, PRO related works and maintain agendas.
Maintain digital and electronic records of employees.
Produce and submit reports on general HR activity.
Complete resignation/ termination paperwork and exit interviews.
Understanding of employee relationships / Grievance solving.
Answer employees queries about HR-related issues.
Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules).
Provides administrative and secretarial support.
Managed office budget, tracking expenses and optimizing resource allocation for cost efficiency.
Account Assistant
Al Saad Trading
2006.11 - 2008.05
Led month-end closing processes and managed comprehensive planning activities.
Acted as primary liaison among management, staff, suppliers, and customers.
Coordinated manpower planning to optimize resource allocation.
Addressed complex issues to ensure operational efficiency.
Provided backup support for accounts department during peak periods.
Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
Assisted senior accountant for audit preparation.
Decreased errors in payroll processing with meticulous review of data.
Supervised team of 10 sales personnel and 30 operational staff, ensuring performance targets and workflow efficiency were consistently achieved.
Accountant& Billing
Malabar Traders
2005.05 - 2006.10
Prepared accurate and timely sales statements and targets, ensuring alignment with business objectives.
Analysed distributors' monthly sales and stock reports to identify trends and support strategic decisions.
Issued credit and debit notes to maintain financial accuracy and compliance.
Managed distributor accounts and settlements, strengthening long-term business relationships.
Streamlined distributor order processing to support efficient inventory management.
Proactively followed up on pending cases, ensuring timely resolution and accountability.
Ensured prompt invoice payments through diligent monitoring and coordination.
Handled payroll processing with precision, minimizing errors and ensuring employee satisfaction.
Managed and guided team of 30+ sales staff, ensuring timely responses to quotations and queries while boosting productivity.
Education
Bachelor of Commerce - Cooperation
University of Calicut
India
2001.04 - 2004.04
Skills
HR Policies & Compliance
Recruitment & Talent Acquisition
Office Management
Attendance monitoring and leave tracking
Problem-solving
Employee Relations
HR Information Systems ( Oracle Fusion)
Record Keeping & Documentation
Onboarding & Offboarding Specialist
Teamwork
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Arabic
Upper intermediate
Tamil
Fluent
References
Wissam Marouf -( HR Manager ) Leader L.L.C. Juma Al Majid Holding Group
Affiliations
Travel & Cultural Studies
"Reading HR Updates"
Accomplishments
International Recruitment Excellence (2025): Successfully spearheaded an international recruitment drive in India, sourcing and onboarding 200+ skilled workers within a critical timeframe to meet urgent operational demands.