BISHNU KHATRI
DUBAI,UNITED ARAB EMIRATES
Summary
Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations. Diligent shop team member skilled with money handling and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs.
Overview
13
13
years of professional experience
1
1
Certification
Work History
WAITER
Ice Cream Lab
Downtown dubai, united arab emirates
06.2019 - 01.2024
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Polished glasses and cutlery to pristine standards.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Checked customer IDs to confirm age before selling age-restricted products.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
SALES EXECUTIVE
Al sulaiman jewellers
Doha, Qatar
04.2011 - 11.2018
- Carried out active selling from initial customer greeting.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
- Helped customers obtain specialised help for refunds and exchanges.
- Accepted card, cash and cheque payments in POS register system.
- Explained establishment policies to customers and offered advice on selections.
- Supported team by demonstrating respect and willingness to help.
Education
High School Diploma - Business management
Madi multiple college
Chitwan, Nepal 02/2008 - 06/2010
Skills
- FOH procedures
- Dining customer service
- Point Of Sale system operation
- Efficient under pressure
- Salesforce
- Team building
- Time management
- Data entry
- Communication skills
Languages
English
Fluent
Arabic
Upper intermediate
Hindi
Fluent
Nepali
Native
Certification
- Certified of food safety and hygiene.
Timeline
WAITER
Ice Cream Lab
06.2019 - 01.2024
SALES EXECUTIVE
Al sulaiman jewellers
04.2011 - 11.2018
High School Diploma - Business management
Madi multiple college
02/2008 - 06/2010
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