Dynamic and team-oriented IT Project Manager with 17 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
6
6
Languages
Work History
IT Project Manager
Data BI
Bangalore, Karnataka
12.2018 - 03.2022
Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
Developed project management roadmap to define project objectives, timelines and milestones.
Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
Liaised effectively with others to promote on-going network design, reevaluation and optimization that scaled with company growth.
Developed project plans identifying key issues, approaches and performance metrics.
Managed 4 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
Organized internal audits and led efforts to determine and remedy deficiencies.
Designed, documented and executed system upgrades and patch management using update manager.
Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Proposed and implemented system enhancements to improve performance and reliability of storage environment.
Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
Interviewed, hired, trained and mentored 30 staff by coaching daily, leading performance reviews and offering constructive feedback.
Communicated regularly with customers concerning data exchange and technology integration.
Project Manager
Tata Consultancy Services
Hyderabad, Andhra Pradesh
04.2011 - 12.2018
Fostered relationships with vendors to promote positive working relationships.
Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
Reined in project costs while meeting key milestones.
Developed and initiated projects, managed costs, and monitored performance.
Eliminated discrepancies in progress by reviewing performance, spend and timeline.
Identified, reviewed and applied policies and procedures.
Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
Identified plans and resources required to meet project goals and objectives.
Managed projects from procurement to commission.
Oversaw high profile projects for by planning, designing, and scheduling phases.
Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
Drove team success through shared vision and recognition of quality performance.
Achieved project deadlines by coordinating with contractors to manage performance.
Headed project teams specializing in design and launch activities.
Provided management for internal personnel, contractors and vendors.
Modified and directed project plans to meet organizational needs.
Maintained open communication by presenting regular updates on project status to customers.
Recruited and oversaw personnel to achieve performance and quality targets.
Built successful project plans covering objectives, resources and staffing to meet schedules.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Business Objects Consultant
Value Labs
Hyderabad, Andhra Pradesh
07.2010 - 01.2011
Maintained documentation for review by auditors and regulators.
Collaborated with technology teams to identify potential technology resilience risks in project initiatives.
Facilitated and gathered requirements to develop and maintain business continuity plans.
Developed and implemented program management KPIs, benchmarks and measurements.
Collaborated with vendor management team to provide vendor assessment support.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Collaborated with upper management to drive strategy and implement new processes.
Communicated and explained business requirements to team members to understand and implement functional demands.
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Increased customer satisfaction by resolving issues.
BI Consultant
SSES
Hyderabad, Andhra Pradesh
01.2005 - 06.2010
Drafted strategic business intelligence roadmap, complete with data governance policies and tactical information safeguards.
Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
Maintained proficiency with latest database technologies.
Designed customized data collection models for specific visualization tasks.
Integrated BI assets into customer relationship management tasks, improving service personnel's available intelligence.
Collected data from wide-ranging sources.
Developed intelligence-sharing dashboards, providing company-wide access to collected data.
Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.
Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks.
Mapped current business and operational processes and recommended areas for improvement.
Education
Bachelor of Technology - Computer Science And Information Technology
JNTU
Hyderabad
08.2000 - 04.2004
Skills
Project Management
UI Path Automation
SAP Business Objects
Software
SAP Business Objects
UI Path Automation
Project Management
Oracle
Java
VB
Big Data
Cloud Computing
MicroSoft Azure,AWS
Salesforce
BMC
JIRA
Snow
Data Science
Certification
Prince2
Timeline
IT Project Manager
Data BI
12.2018 - 03.2022
Project Manager
Tata Consultancy Services
04.2011 - 12.2018
Business Objects Consultant
Value Labs
07.2010 - 01.2011
BI Consultant
SSES
01.2005 - 06.2010
Bachelor of Technology - Computer Science And Information Technology