CARLA DALIDA
Abu Dhabi
Summary
Experienced PMO and Digital Transformation professional with over 15 years of leading IT and Enterprise Architecture initiatives across government, healthcare, and academic sectors in the UAE and internationally. Adept at establishing structured PMO frameworks, strengthening governance practices, and working with cross-functional teams to deliver initiatives efficiently and in alignment with business priorities. Grounded in a strong foundation of project coordination and administrative oversight, I bring discipline, organization, and attention to detail to portfolio execution. I maintain clear communication with senior leadership and business partners, fostering collaboration, accountability, and consistent delivery of strategic objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
20
20
years of professional experience
Work History
Senior Consultant Project Manager
Brendil DWC, L.L.C
Dubai
2023.09 - Current
- Led cross-functional teams to deliver enterprise and digital transformation initiatives within agreed scope, timelines, and budget.
- Directed project planning, resource allocation, and financial oversight to ensure disciplined execution and measurable outcomes.
- Proactively identified and mitigated risks, maintaining project stability and minimizing disruptions.
- Ensured quality and consistency across deliverables while driving continuous improvement in processes and governance practices.
- Fostered clear and structured communication with internal and external stakeholders, aligning expectations and supporting informed decision-making.
- Oversaw project reporting, documentation, and compliance with organizational standards.
- Prioritized client satisfaction through accountable delivery and consistent performance.
- Key Projects: TAQA - Enterprise Architecture Professional Services and Tool Implementation, Federal National Council (FNC) - iServer Enterprise Architecture Tool Implementation, UAE University (UAE-U) - OrbusInfinity Enterprise Architecture Modelling Tool Implementation, Saudi Commission for Health Specialties (SCFHS) - Revamp of Digital Transformation Plan and Operation of the Enterprise Architecture Office (NORA - iServer), Higher Colleges of Technology (HCT) - OrbusInfinity Enterprise Architecture Tool Implementation, Ministry of Human Resources & Emiratization (MoHRE) - Unified Strategy & Operations Management Platforms Implementation (OrbusInfinity & Corporator), Department of Government Enablement (DGE) - Enterprise Architecture Center of Excellence (CoE) Establishment, Dubai Academic Health Corporation - Enterprise Architecture Implementation (Alfabet / Horizzon).
PMO Consultant (Remote)
Securra Healthcare Technology
New Castle County
2023.01 - 2023.09
- Developed project scope and objectives in collaboration with key stakeholders, ensuring alignment with business requirements and technical feasibility.
- Coordinated cross-functional teams to ensure adherence to project requirements, timelines, and delivery schedules.
- Conducted regular project meetings to monitor progress, address issues, and maintain alignment across stakeholders.
- Reviewed and submitted project deliverables, ensuring compliance with defined quality standards and governance requirements.
- Prepared structured status reports by gathering, analyzing, and summarizing relevant project information for leadership review.
- Established and executed project communication plans to support transparency and stakeholder engagement.
- Facilitated change management processes, ensuring stakeholders were informed of impacts on scope, schedule, and budget.
- Coordinated the development of user manuals, training materials, and supporting documentation to enable successful system implementation and transition to operational teams.
IT PMO Central Lead
Emirates National Oil Company
Dubai
2021.11 - 2022.12
- Oversaw governance and compliance across projects, ensuring adherence to established project management standards and methodologies.
- Maintained visibility of the PMO project portfolio, providing a real-time, consolidated, and prioritized view of initiatives and roadmap alignment.
- Supported the PMO Head in executing and monitoring Demand Management processes.
- Established and reinforced project management best practices, ensuring standardized processes and templates were consistently applied.
- Managed PMO documentation across systems and platforms, including SharePoint and Enterprise Project Management (EPM) tools.
- Administered and consolidated project Risk and Issue Logs, ensuring appropriate tracking and escalation.
- Prepared and presented project status reports to the IT Board and key stakeholders.
- Provided administrative and coordination support to the PMO Head and Project Managers to ensure effective project governance.
- Served as a central point of reference for PMO-related queries, promoting structured delivery and adherence to best practices.
IT PMO and Demand Lead
Petrofac International Limited
Sharjah
2020.04 - 2021.03
- Oversaw PMO operations and acted as delegated authority (DoA) in the absence of the PMO Head.
- Ensured enforcement of the IT governance framework, standards, and project management methodologies across the portfolio.
- Managed project resource allocation, interdependence across multiple initiatives, and monitored realization of planned benefits.
- Consolidated and analyzed project performance data, preparing portfolio-level reports for leadership review.
- Conducted quality and health checks on deliverables to ensure alignment with defined requirements and stakeholder expectations.
- Delivered training and mentoring project managers and team members to strengthen governance adherence and delivery discipline.
- Reported on financial performance, including budget commitments, expenditures (CapEx/OpEx), and ROI metrics.
Project Central Lead
Petrofac International Limited
Sharjah
2019.05 - 2020.03
- Developed and managed the digital project portfolio, overseeing key deliverables and maintaining consolidated Risk and Issue Registers to ensure timely execution in line with approved plans.
- Monitored cross-functional project performance and provided structured status reporting through Power BI dashboards, offering clear visibility on progress, risks, and performance indicators.
- Strategic initiatives delivered: Innovation Zone, Digital tool development solutions for Quality Management Systems (QMS), Cost and Proposal Estimation, Health, Safety, and Environmental Impact Assessment (HSEIA).
Project Lead
IBM
Abu Dhabi
2017.01 - 2019.04
- Developed and implemented project management processes to ensure compliance with organizational standards and regulatory requirements.
- Key Projects & Initiatives: IT infrastructure upgrade projects for Cleveland Clinic Abu Dhabi - Al Ain, including clinic expansion activities, EPIC system implementation support, Commissioning and decommissioning of IT assets for hospital floor expansions and bed capacity ramp-up, ensuring minimal operational disruption, Apple TV deployment to the Royal Floor, Laptop refresh programs, VDI thin client upgrades.
Project Coordinator
Cleveland Clinic Abu Dhabi
Abu Dhabi
2013.09 - 2016.12
- Gathered and consolidated project data, supporting Project Managers in driving initiatives from initiation through closure.
- Coordinated project information and contributed to overall planning activities, including budget tracking, financial forecasting, performance monitoring, and status reporting.
- Developed and maintained departmental documentation, templates, user manuals, data files, and confidential records in accordance with governance standards.
- Managed Senior Directors' calendars, scheduling meetings, coordinating priorities, and maintaining structured daily task tracking.
- Prepared professional correspondence, reports, meeting minutes, summaries, and other documentation from multiple information sources.
University Timetable Analyst
John Buck International Property
Abu Dhabi
2009.03 - 2013.09
- Collected and consolidated timetable data from Department Coordinators, analyzing and adjusting schedules to meet requirements defined by the Head of Department.
- Developed course, module, and event timetables, ensuring accurate alignment with allocated schools' recruitment portfolios and academic resource planning.
- Monitored timetable activities across assigned schools and departments, providing regular progress updates and reporting issues for resolution.
HR / Administrative Assistant
Marine Capabilities L.L.C
Abu Dhabi
2007.07 - 2009.03
- Conducted preliminary interviews for shortlisted candidates and administered required assessments in coordination with hiring managers.
- Coordinated travel arrangements and accommodation logistics for office staff and operational crews.
- Performed general administrative duties, managed executive calendars, and supported the development and implementation of administrative policies and procedures.
Customer Service Representative
Aboitiz Transport System Corporation
Cebu City
2006.04 - 2007.04
- Managed freight bookings, cargo reservations, and shipment tracking to ensure timely and accurate delivery service.
- Prepared and verified shipping documentation, including bills of lading, invoices, and cargo manifests.
- Coordinated with port operations, warehouse teams, and vessel schedulers to support on-time cargo movement.
- Responded to customer inquiries regarding freight rates, schedules, delivery timelines, and company policies.
- Addressed cargo claims, discrepancies, and service concerns in a professional and solution-oriented manner.
- Processed payments and maintained accurate transactions and billing records.
- Ensured compliance with company procedures, safety standards, and regulatory requirements.
- Maintained updated records within logistics and shipment tracking systems.
Education
Bachelor of Science - Industrial Technology, Major in Computer Technology
Negros Oriental State University
04.2006
Skills
- PMO governance support
- Framework enhancement
- Portfolio coordination
- Demand management
- Risk oversight
- Issue oversight
- Budget monitoring
- Executive reporting
- Stakeholder communication
- Process standardization
- Documentation control
- Administrative oversight
- Project performance monitoring
- Portfolio visibility
- Dashboards
- Reporting tools
- Microsoft Project
- Jira
- Clarizen
- Power BI
- EPM tools
- Microsoft 365
- Structured leadership
- Adaptability
- Critical thinking
- Attention to detail
- Professional delivery
Timeline
Senior Consultant Project Manager
Brendil DWC, L.L.C
2023.09 - Current
PMO Consultant (Remote)
Securra Healthcare Technology
2023.01 - 2023.09
IT PMO Central Lead
Emirates National Oil Company
2021.11 - 2022.12
IT PMO and Demand Lead
Petrofac International Limited
2020.04 - 2021.03
Project Central Lead
Petrofac International Limited
2019.05 - 2020.03
Project Lead
IBM
2017.01 - 2019.04
Project Coordinator
Cleveland Clinic Abu Dhabi
2013.09 - 2016.12
University Timetable Analyst
John Buck International Property
2009.03 - 2013.09
HR / Administrative Assistant
Marine Capabilities L.L.C
2007.07 - 2009.03
Customer Service Representative
Aboitiz Transport System Corporation
2006.04 - 2007.04
Bachelor of Science - Industrial Technology, Major in Computer Technology
Negros Oriental State University