Summary
Overview
Work history
Education
Skills
D.O.B & Nationality
Languages
Timeline
Generic

Carla Kaiss

Dubai,UAE

Summary

Social media & content strategist with 10+ years’ experience leading campaigns and digital storytelling for leading regional brands including Chalhoub Group, Namshi and ITP Media; blending strategy, creativity, and hands-on production to deliver content that performs.

Overview

11
11
years of professional experience

Work history

Freelance Social Media & Content Consultant

Self Employed
Dubai
2024.11 - Current

Partnering with brands to lead social strategy and content creation, across fashion, beauty, and lifestyle.

  • Managed end-to-end social media strategy and content execution for Baruni Fashion
  • Led on-ground content production and full event coverage for Media Interactive Agency.
  • Supported Arabian Business (ITP) with their annual campaign, Dubai 100. Producing social-first content for one of region’s most high-profile editorial issues
  • Produced all branded video and event coverage content for Etoile La Boutique (Chalhoub Group)
  • Developed and executed Lootah Perfumes’ TikTok strategy, shooting and editing all content.
  • Directed the launch campaign for Centre Stage Arts’ theatre production (Town Mouse & Country Mouse) live in Dubai & Abu Dhabi, that drove awareness, & ticket sales.

Social Media Manager

eyewa
Dubai, UAE
2022.10 - 2024.11
  • Managed the Social Media department
  • Increased Eyewa's IG following organically by 15K followers within the first year. Grew TikTok's following from 2.5K to 8.5K followers with several videos going viral. Grew Snapchat subscribers from 1K to 6K.
  • Developed and implemented social strategies & content, for 8 social channels (KSA focused)
  • Onboarded Influencers & creators across TikTok and IG.

Senior Social Media Executive

Chalhoub Group, Level Shoes
Dubai, UAE
2022.02 - 2022.07
  • Implemented social media content and engagement strategies across IG, FB, Snapchat, X, TikTok and LinkedIn
  • Produced relevant, engaging content for all channels.
  • Leveraged influencers/creators on TikTok and IG.
  • Introduced new content streams: IG Lives and IG Guides.

Social Media Manager

Namshi
Dubai, UAE
2020.08 - 2022.02
  • Managed Social Media, Influencer Marketing and PR.
  • Developed and implemented the strategy for: IG (1.2M Followers), FB (1.2M), X (312K) & TikTok (23K).
  • Increased IG's followers growth by 21% and engagement rate from 1.5% to 5% organically within year 1.
  • Grew the influencer community by onboarding 40 new influencers monthly. Built Namshi's Influencer Corner leveraging Nano, Micro & Macro Influencers.
  • Reported on engagement, reach, impressions (weekly, monthly & quarterly basis)
  • Led & hosted weekly IG live sessions with key representatives from brands.

Branded Content Account Manager

Webedia Arabia
Dubai, UAE
2017.08 - 2020.08
  • Customized Branded Content proposals for the 3 digital publications (Yasmina.com, Atyab Tabkha, and 3a2ilati).
  • Managed all campaigns going live on social/websites for the 3 publications.
  • Developed new business opportunities and presented product lines to customers and agencies in UAE, KSA & Lebanon.

Social Media Account Manager

Into All Marketing Solutions
Dubai, UAE
2014.10 - 2017.08
  • Social Media Management for clients within the Beauty, F&B, & Insurance industries.

Education

Bachelor of Arts - Major: Radio, TV & Film / Minor: Advertising

Lebanese American University (LAU)
Lebanon
2014

International Baccalaureate (IB) -

International College (IC)
Lebanon
2010

Skills

  • Social strategy development
  • Content creation
  • Brand Awareness
  • Influencer Marketing
  • Client Servicing
  • Account Management
  • Self-Motivated & ambitious
  • Leadership
  • Time Management
  • Effective communication
  • Ability to work under pressure
  • Efficient & organized
  • Patient & positive

D.O.B & Nationality

22 May 1991

Cypriot - Lebanese

Languages

English / Arabic- Native

French - Advanced

Greek - Beginner

Timeline

Freelance Social Media & Content Consultant

Self Employed
2024.11 - Current

Social Media Manager

eyewa
2022.10 - 2024.11

Senior Social Media Executive

Chalhoub Group, Level Shoes
2022.02 - 2022.07

Social Media Manager

Namshi
2020.08 - 2022.02

Branded Content Account Manager

Webedia Arabia
2017.08 - 2020.08

Social Media Account Manager

Into All Marketing Solutions
2014.10 - 2017.08

Bachelor of Arts - Major: Radio, TV & Film / Minor: Advertising

Lebanese American University (LAU)

International Baccalaureate (IB) -

International College (IC)
Carla Kaiss