CATHERINE SUGUITAN
Villa 19 Al Falah Plaza, Abu Dhabi, UAE
Summary
Dynamic and results-driven professional with extensive experience in cash handling and customer service at Lakay Ago Restaurant. Proven ability to enhance guest experiences through effective transaction processing and relationship management. Skilled in training new staff and promoting specials, ensuring operational excellence and customer satisfaction.
Overview
12
12
years of professional experience
Work History
CASHIER/Waitress
Lakay Ago Restaurant
Agoo
04.2025 - 09.2025
- Processed customer transactions efficiently and accurately at a busy restaurant.
- Handled cash register operations, ensuring proper change distribution.
- I've helped customers with menu inquiries and special requests quickly.
CASHIER / SERVER
Oliveto Italian Restaurant
Al Khobar
07.2023 - 03.2025
- Managed cash register and balanced cash drawer at the end of shifts.
- Trained new cashiers on procedures and customer service standards.
- Promoted daily specials to enhance the guest dining experience effectively.
CASHIER / SERVER
Johnny Rocket American Restaurant
Al Khobar
02.2022 - 07.2023
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
ON-CALL CLEANER
Maharah Human Resources
Dammam
01.2020 - 01.2022
- Maintained cleanliness and organization of assigned areas throughout facilities.
- Operated cleaning equipment safely and efficiently to ensure high standards.
- Followed established procedures for waste disposal and recycling practices.
SERVICE CREW
Fast Food Market Place
Mandaluyong City
01.2014 - 01.2019
- Provided excellent customer service by taking and processing orders efficiently.
- Prepared food items following safety and quality standards consistently.
- Assisted team members in training new hires on operational procedures.
Education
Bachelor of Science - Hotel & Restaurant Management
South Ilocandia College of Arts And Technology
Agoo, La Union, Philippines01-2012
Secondary -
Don Rufino Olarte Memorial National High School
Lloren Tubao, La Union, Philippines01.2008
Elementary -
Lloren Elementary School
Lloren Tubao, La Union, Philippines01.2004
Skills
- Cash handling
- Point of sale
- Customer inquiry assistance
- Transaction processing
- Cash register operation
- Customer relationship management
Personal Information
- Citizenship: Filipino
- Date of Birth: February 26, 2025
- Gender: Female
- Marital Status: Married
- Religion: Christian (Roman Catholic)
- Place of Birth: La Union, Philippines
Timeline
CASHIER/Waitress
Lakay Ago Restaurant
04.2025 - 09.2025
CASHIER / SERVER
Oliveto Italian Restaurant
07.2023 - 03.2025
CASHIER / SERVER
Johnny Rocket American Restaurant
02.2022 - 07.2023
ON-CALL CLEANER
Maharah Human Resources
01.2020 - 01.2022
SERVICE CREW
Fast Food Market Place
01.2014 - 01.2019
Bachelor of Science - Hotel & Restaurant Management
South Ilocandia College of Arts And Technology
Secondary -
Don Rufino Olarte Memorial National High School
Elementary -
Lloren Elementary School
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