Cecille Bilid
Abu Dhabi
Summary
Salon Assistant with an excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. To work in an organization with a responsible position that will expand the abilities, skills & sense of dedication towards the duties with the aim of bringing operational and customer service excellence for the company.
Overview
8
8
years of professional experience
Work History
Hairstylist's Assistant
SAAL BEAUTY LADIES SALON
YAS Island W-Hotel Abu Dhabi
07.2021 - Current
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Increased client satisfaction by providing excellent customer service.
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Developed loyal following of clients by providing high-quality services.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Demonstrated thorough knowledge of all salon products and services.
Hairstylist's Assistant
BLOWDRY LADIES SALON
Fairmont Babhar Hotel Abu Dhabi
03.2018 - 05.2021
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
- Prepared and mixed color formulas for clients' hair.
- Created attractive displays to promote salon services and products.
- Examined scalps to determine appropriate products to apply during shampooing processes.
- Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
Junior Hairstyles Assistant
Pace E Luce Ladies Salon
Rits Carlton's Hotel Abu Dhabi
02.2016 - 02.2018
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Greeted guests in with friendliness and professionalism.
- Helped prepare clients for hair service.
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
- Prepared and mixed color formulas for clients' hair.
- Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
- Massaged clients' scalp during shampoos.
- Safeguarded client health by adhering to strict sanitization protocols for tools, equipment, and workstations before each use.
- Provided assistance to stylists when needed.
- Massaged customers scalps, monitored health and dryness conditions and conveyed concerns to hairdressers.
Education
Bakakeng National High School
Philippines 03.2010
Skills
- Blow-drying
- Hair Straightening
- Sanitation Practices
- Natural Hair Care
- Client Relations
- Hair smoothing skills
- Shampooing expertise
- Scalp treatments
- Product Promotion
- Hair extensions application and removal
- Scalp massage techniques
- Tool, Equipment, and Surface Sanitizing
- Workspace Organization
- Product Knowledge
- Color application
Timeline
Hairstylist's Assistant
SAAL BEAUTY LADIES SALON
07.2021 - Current
Hairstylist's Assistant
BLOWDRY LADIES SALON
03.2018 - 05.2021
Junior Hairstyles Assistant
Pace E Luce Ladies Salon
02.2016 - 02.2018
Bakakeng National High School