CHAIMAA NASSIRI
Dubai,U.A.E
Summary
Experienced professional with expertise in commercial interior decorating, customer care, and business development. Demonstrates strong communication skills, time management, and sales expertise, with a proven ability to deliver impactful sales presentations and functional design solutions. Proficient in office software , ensuring efficient project execution and planning. Committed to combining functionality with aesthetic appeal to drive business growth and client satisfaction.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Key account manager
Metallica appliances
Dubai
09.2023 - Current
- Developed multi-level contacts within key accounts to enhance communication channels.
- Worked closely with sales team, ensured achievement of set targets.
- Negotiated profitable contracts to ensure mutual benefit.
- Secured long-term customer loyalty with excellent service and understanding of client needs.
- Managed and nurtured relationships with existing key accounts to ensure long-term partnerships and client satisfaction.
- Identified and acquired new accounts, expanding the company’s client base.
- Secured new projects and business opportunities, contributing to overall company growth.
Sales Manager
METALLICA APPLIANCES LLC
abu dhabi
09.2020 - 03.2025
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved problems with high-profile customers to maintain relationships and increase return customer base
- Closed lucrative sales deals using strong negotiation and persuasion skills
Sales Executive
Metallica appliances llc
Dubai
02.2020 - 09.2020
- Created and implemented successful sales campaigns to drive leads and increase sales
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
- Selected correct products based on customer needs, product specifications and applicable regulations
- Set and achieved company defined sales goals
- Presented professional image consistent with company's brand values
Sales executive and Designer
DESIGN INSIDE
04.2017 - 11.2019
- Company Overview: Within a development company specialized in kitchens designing
- Formulated design plans that were functional and aesthetically pleasing
- Managed clients billing and accounts
- Presented clients with a variety of options for color schemes, lighting design, decorative accessories, and more
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases
- Recorded accurate and efficient records in customer database
- Within a development company specialized in kitchens designing
Account Manager
HSS calls reception
04.2016 - 09.2016
- Greeted customers with a friendly and helpful attitude
- Worked well with other employees to ensure smooth processes
Sales consultant
01.2016 - 03.2016
- Manage customer satisfaction and claim
COIN D'ARCHITECTE
02.2015 - 04.2015
- Company Overview: Luxury Furniture Showroom
- Interior spaces planning and design
- Managing customer satisfaction and claim
- Luxury Furniture Showroom
KS DESIGN
07.2013 - 09.2013
- Practical training course at the end of academic year
- Development and upgrading of spaces
- Taking ribs of spaces
- Preparation of technical plans
Education
Bachelor of Arts - Interior Designing
Ecole Supérieur De Design Et Des Arts Visuels
08.2011 - 08.2014
Interior Design
ESDAV
Core in
ESDAV
High School Diploma - Applied Arts
Jaber Ibn Hayan
Skills
- Commercial Interior Decorating
- Customer Care
- Good Communication Skills
- Time management
- Sales Expertise
- Business Development and Planning
- Sales Presentation
- Committed to combining functionality
- Office Software: Word
- AutoCAD
- Sketchup
Languages
Arabic
Native
French
Fluent
English
Advanced
Personal Information
Date of birth: 01/01/94
Custom
- Adobe Illustrator
- Photoshop
- SketchUp
- Kitchendraw
Timeline
Key account manager
Metallica appliances
09.2023 - Current
Sales Manager
METALLICA APPLIANCES LLC
09.2020 - 03.2025
Sales Executive
Metallica appliances llc
02.2020 - 09.2020
Sales executive and Designer
DESIGN INSIDE
04.2017 - 11.2019
Account Manager
HSS calls reception
04.2016 - 09.2016
Sales consultant
01.2016 - 03.2016
COIN D'ARCHITECTE
02.2015 - 04.2015
KS DESIGN
07.2013 - 09.2013
Bachelor of Arts - Interior Designing
Ecole Supérieur De Design Et Des Arts Visuels
08.2011 - 08.2014
Interior Design
ESDAV
Core in
ESDAV
High School Diploma - Applied Arts
Jaber Ibn Hayan
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