Charles SAPGUI TSOWATIE

• Operated RTA-compliant taxi services across Dubai, Abu Dhabi, and Sharjah.
• Used knowledge of local area to suggest tourist spots or restaurants to passengers.
• Handled high pressure situations during peak hours, maintaining excellent service standards.
• Ensured vehicle was cleaned, serviced, and inspected regularly.
• Maintained daily trip logs, fuel records, and passenger receipts accurately.

• Helped small businesses set up social media pages and basic websites.
• Ran email marketing campaigns using Mailchimp and WhatsApp Broadcast.
• Improved organic reach and ran low-budget ad campaigns with measurable ROI.

Trained clients on content posting and online customer engagement.

• Managed over 50 customer calls per day', or "Increased sales by 10%".

• Provided safe and reliable transportation to local and intercity passengers.
• Built loyal customer base through professional, courteous service.
• Handled minor mechanical issues and kept vehicle in optimal condition.
• Facilitated smooth pick-ups and drop-offs for maximum efficiency.
• Increased repeat business through excellent customer service skills.
• Delivered outstanding customer experience with excellent service and navigation, resulting in 95-star rating.