Summary
Overview
Work History
Education
Skills
References
Timeline
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Cherry Dsouza

Cherry Dsouza

Sharjah,UAE

Summary

Organized and driven individual committed to exceeding revenue targets by maximizing sales opportunities with new and existing clients.

Offering strong organizational and communication skills which assists in building client relationships. Ready to use and develop negotiation, leadership, and customer relationship management skills as required.

Overview

18
18
years of professional experience

Work History

Business development manager

MPAC SPORTS
Dubai, UAE
07.2015 - 11.2022
  • Secured new business opportunities by cultivating strong relationships with potential clients.
  • Developed strategic partnerships for sustained growth.
  • Streamlined processes to improve overall efficiency.
  • Identified market trends, resulting in enhanced product offerings.
  • Fostered client relationships, leading to increased brand loyalty.
  • Implemented marketing initiatives for greater brand visibility.
  • · Successfully carried out the Business Development for the company in the international market consisting of UAE, Philippines, Sudan, Nigeria and Congo.
  • · Maximizing the revenue generation at every opportunity.

Business development executive

BUSINESS DEVELOPMENT EXECUTIVE
Dubai, UAE
04.2014 - 06.2015
  • Identified potential clients for business opportunities.
  • Conduct Client meetings and site visits to introduce the company and the services we offer.
  • Assist site engineers with arrival of material, client requests and variation in the project.
  • Established strong partnerships with key stakeholders to drive business growth.
  • Interfacing with clients for suggesting the most viable product range and cultivating relations with them for securing repeat business.
  • Maintaining and organizing diaries and planning and scheduling proper appointments and meetings.
  • Coordinating weekly meetings with the Purchase Team; different Departments of the Head office regarding various tasks.
  • Timely follow ups with clients an Internal departments to meet deadlines and project completion.


· Follow up on orders.

·

Passenger service agent

Emirates Airlines
Dubai, UAE
06.2012 - 03.2014
  • Ensured timely departure of flights by managing pre-boarding activities efficiently.
  • Managed lost-and-found enquiries, exhibiting problem-solving abilities under pressure.
  • Handled disruption cases such as denied boarding situations or flight cancellations calmly.
  • Accelerated check-in process by verifying passenger documents promptly.

Flight purser

Jazeera Airways
Kuwait, Kuwait
04.2006 - 10.2011


  • Promoted to Flight Purser - November 2008 to October 2011
  • Promoted to Senior Cabin Crew - November 2006 to November 2008
  • Promoted to Junior Cabin Crew - June 2006 to November 2006
  • Trainee - April 2006 to June 2006




Assistant manager, customer service

Business Trading Company
Kuwait, Kuwait
10.2004 - 03.2006
  • Promoted to Assistant Manager - January 2005 to March 2006
  • Client Sales & Back Office Executive - October 2004 to December 2004


Education

Bachelor of Arts - Sociology

University Of Mumbai
Mumbai,India

Skills

  • Team Player
  • Sales techniques
  • Product knowledge
  • Relationship Management
  • Calm under pressure
  • Customer service and communication
  • Problem Solving
  • Documentation and reporting

References

References available upon request.

Timeline

Business development manager

MPAC SPORTS
07.2015 - 11.2022

Business development executive

BUSINESS DEVELOPMENT EXECUTIVE
04.2014 - 06.2015

Passenger service agent

Emirates Airlines
06.2012 - 03.2014

Flight purser

Jazeera Airways
04.2006 - 10.2011

Assistant manager, customer service

Business Trading Company
10.2004 - 03.2006

Bachelor of Arts - Sociology

University Of Mumbai
Cherry Dsouza